How to run the application in debug mode to capture a more detailed log file (4316993)

How to run the application in debug mode to capture a more detailed log file.

Enable debugging in Security Explorer

1 - On the computer where Security Explorer is installed, browse to the installation folder C:\Program Files\Quest\Security Explorer

2 - Right click the file "SecurityExplorer.exe" and select “Send to” Desktop as shortcut.

3 - Modify the shortcut properties and add the /d switch to the end of the Target path:

   "C:\Program Files\Quest\Security Explorer\SecurityExplorer.exe" /d

4 - Start security explorer from the new shortcut created on the desktop.

5 - When Security Explorer has started, go to the tools menu and open the options dialog.  A new option “Log path names for….” (normally hidden) will be present at the bottom of the “General” tab. Select this option and click [OK] to close the options dialog.

5 - Conduct a security operation as normal, replicate the issue 

6 - After reproducing the issue, use Windows Explorer to browse to C:\ProgramData\Quest\Security Explorer\v9\Logs.   A new file will be present.  The name of the file will contain the current date and time (for example 20230529_145019_468.log).   

7 - Send the new log file to Quest Software Support

Note: The debug log is located in the installation folder, which by default is C:\ProgramData\Quest\Security Explorer\v9\Logs