반품
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제목
After upgrading Core, MongoDB service will not start -
설명
After a Core upgrade, the MongoDB service will not start and no events are being logged. -
원인
MongoDB is unable to start due to a missing or corrupt mongod.lock file. -
해결 방안
Workaround 1:
- Stop the Core and MongoDB services
- Delete mongod.lock file (C:\ProgramData\AppRecovery\EventsDatabase)
- Open a cmd prompt and cd to C:\Program Files\AppRecovery\Core\CoreService\MongoDB
- Execute the command mongod.exe -repair --dbpath C:\ProgramData\AppRecovery\EventsDatabase
NOTE: There are two "-" symbols in front of dpath -
Restart the Core and MongoDB Services
Workaround 2:
- Stop the Core services
- Backup C:\ProgramData\AppRecovery\EventsDatabase (Copy the folder, move the copy to another location Desktop or root of C:/)
- Backup MongoDB.Driver.dll and MongoDB.Bson.dll in C:\Program Files\AppRecovery\Core\CoreService
- Delete the C:\ProgramData\AppRecovery\EventsDatabase directory and MongoDB.Driver.dll and MongoDB.Bson.dll in C:\Program Files\AppRecovery\Core\CoreService
- Run a repair on the Core
- Restart the Core