반품
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제목
Users is not able to login with Google Authenticator -
설명
Users is not able to login with Google Authenticator -
해결 방안
Overview
User has MFA/2FA enabled with Google Authenticator and cannot log in. User was a Radar user.
Solution
- Remove 2FA/MFA for user
- Let user log in again without 2FA/MFA
- Setup 2FA/MFA
Notes
During the migration of MFA data, they were migrated as Base 64 and not Base 32. Therefore Google Authenticator cannot be verified and is preventing login.