Instructions - Windows
- On the remote computer, open the Registry Editor and navigate to:
"Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Splashtop Inc.\Splashtop Remote Server" - Create a new DWORD Value, titled "BlankScreenLogo" and set the value to 1.
(To create a new DWORD Value, right click and click "New -> DWORD (32-Bit) Value")

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- Open Windows File Explorer and navigate to this folder:
"C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\Support" - Create a new folder here called "BlankScreenCustomized"
- Copy your custom logo file into this folder and call it Logo.png.
NOTE: It must be a .png file to work correctly.
The final file path should be "C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\Support\BlankScreenCustomized\Logo.png"

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- Reconnect to Streamer and once blank screen is enabled, it should show the new logo.
NOTE: Setting this on a system older than Windows 10 Version 2004 will default to the original blank screen type.
Instructions - Mac
On the remote computer, please open Terminal and enter this command (without quotation marks):
"cd /; cd Users/Shared/SplashtopStreamer; touch com.splashtop.layered-blank-screen.enable"
This should create a new file directly within the Splashtop Streamer folder.
- Open Finder and navigate to this folder:
/Users/Shared/SplashtopStreamer/
You can also open Finder, and press "CMD+Shift+G" to open the "Go to Folder" Window and copy and paste the folder path above and click "Go". - Copy your custom logo file into this folder and call it customized_logo.png
NOTE: It must be a .png file to work correctly.
The final file path should be "/Users/Shared/SplashtopStreamer/customized_logo.png"
Additional Notes
- After enabling the blank screen logo, it will be placed in the center of the remote monitor.
- If you are using multiple remote monitors, there will be one logo on each monitor.
- If the blank screen logo is enabled, but there is no logo file found, it will use the default logo.
SMA Script
This process can be automated by running an SMA script to distribute the registry and logo to devices.
The Script can be created with the following Steps:
- Make sure that only Windows OS is selected on the Deploy Tab

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- Obtain the logo that is going to be used, rename it "Logo.png". Zip up this Logo using the Windows Built-In Compression (Right Click -> Compress To -> ZIP File). Upload this .zip file as dependency on the Script.
- For Tasks, under Verify, create the following:
- Verify a registry value is not
- Key: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Splashtop Inc.\Splashtop Remote Server
- Value: BlankScreenLogo
- Not Equal To: 1
- Under On Success:
- Set a registry value
- Key: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Splashtop Inc.\Splashtop Remote Server
- Name: BlankScreenLogo
- Type: REG_DWORD
- Data: 1
- Add another On Success:
- Unzip a File
- Directory: $(KACE_DEPENDENCY_DIR)
- File: Logo,zip
- Target: C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\Support\BlankScreenCustomized
The Script should end up looking like this:

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This feature will block out the screen from the end user, so they don't disturb the Technician working on their device. For example, the device will physically look like this:

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While the Splashtop session is going. Once Splashtop session is finished, the user can continue using their device.