반품
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제목
Android for Work Setup Failed -
설명
There may be a problem when enrolling Android devices to be Fully Managed through KACE Cloud, an error message is recieved after setting up the account with: afw#kace saying: Android for Work Setup Failed in certain Devices. -
원인
This seems to be caused by a PIN request being created by the AndroidOS and not KACE Cloud. This happens after the user tries to enroll using the "afw#kace" code at the Google login screen.
This has been noticed on:- Android 11 and up
- Samsung S22 and S23 Devices
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해결 방안
In order to enroll the affected device, SKIP the enter a PIN screen after setting up the afw#kace. After this request is skipped the enrollment will succeed as expected. -
추가 정보
If there is a passcode policy after the enrollment is done it will be enforced as expected.