Expired or weak MYSQL certificated may cause issues after an upgrade (4371414)

Expired or weak MYSQL certificated may cause issues after an upgrade

After upgrading to KACE version 13.1 appliances with "Enable database access" and "Enable Secure database access (SSL)" with an expired or weak MYSQL certificate may result in no graphical interface. 

On the console of the appliance, it may get stuck at "Starting MySQL.

Before performing the upgrade the certificate can be reviewed by going to:
No ORGs appliances: AdminUI > Settings > Security Settings
ORGs enabled appliances: SystemUI > Settings > Security Settings


Then click on View CA Certificate.

The certificate then can be decoded to review the Expiry date.

The default certificates are self-signed and can be regenerated from the graphical interface, to do this:
Under "Enabled Secure database access (SSL)" > click on "Override Default Certificates" > Enable "Reset to Default Certificate Files" and click on "Save and Restart Services".

Note: if the appliance finished the upgrade and is stuck at Starting MYSQL or if the appliance is reporting the correct version, but no graphical interface please contact support.

This issue is being tracked as defect K1-34089.