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Title
Searching for an object to restore in the Online Restore Wizard is very slow -
Description
Searching for an object to restore in the Online Restore Wizard is very slow. It can take 5-10 minutes per object to search, while browsing for the object is fast. -
Cause
The unpacked backup was likely not indexed. RMAD uses Microsoft API to open the AD database and to make searches fast it needs to index the database. When opening databases on OS’s different from the source OS indexes have to be rebuilt. This is not RMAD requirement, but the requirement of the API RMAD uses. RMAD can skip rebuilding the indexes, but then the searches will be slow. -
Resolution
WORKAROUND #1:
Within the "Backups | Active Directory" section of the Recovery Manager for AD console, right click on the backup required to perform the restore and chose "Delete Unpacked Components". Go through the Online Restore Wizard again and if prompted to index, chose Yes. This may take some time and the console may go unresponsive during the indexing, but the searches will be much faster when finished. If you did not get prompted to index, move to workaround #2
WORKAROUND #2:
Its possible that the console does not prompt to index, if this is the case follow the below steps to force the console to prompt to index:
- Open Regedit (export the keys before making modifications)
- Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Dell\Recovery Manager for Active Directory
- Create a new DWORD called ForceDitReindexing with a value of 1
- Create the same DWORD in HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Dell\Recovery Manager for Active Directory
WORKAROUND #3:
Install Recovery Manager for AD on the same Operating System version as the Domain Controller. This will not require indexing and will allow you to avoid the index time or search time.