KACE Agents unable to upload and update its inventory.xml file to the K1000 Appliance during Force Inventory intervals.
error occurred: 'SSL certificate problem: unable to get local issuer certificate' Error Code (60:Peer certificate cannot be authenticated with given CA certificates)
[2018-05-16.16:42:34][runkbot:createCurlHandle ] Detected SSL when creating curl handle (https://k1000.kace.local/service/kbot_service_notsoap.php?METHOD=getuploadpath&KUID=2ca9aa9c-2c50-4979-bdbb-83e0daf5143e&FILENAME=KBOT_LOG.txt)
[2018-05-16.16:42:34][runkbot:createCurlHandle ] Verifying SSL certificate against trusted authorities listed in C:\ProgramData\Quest\KACE\cacert.pem
[2018-05-16.16:42:34][runkbot:KWeb::DownloadUsingCurl ] DownloadFile: download with no speed limit
[2018-05-16.16:42:34][runkbot:KWeb::DownloadUsingCurl ] DOWNLOADFILE: CURL DEBUG INFO --->>> START <<<---
[2018-05-16.16:42:34][runkbot:KWeb::DownloadUsingCurl ] DOWNLOADFILE: CURL DEBUG INFO --->>> END <<<---
[2018-05-16.16:42:34][runkbot:KWeb::DownloadUsingCurl ] DownloadFile: 'C:\Users\ginman\AppData\Local\Temp\dkl5A5C.tmp' error occurred: 'SSL certificate problem: unable to get local issuer certificate' Error Code (60:Peer certificate cannot be authenticated with given CA certificates), url: https://k1000.kace.local/service/kbot_service_notsoap.php?METHOD=getuploadpath&KUID=2ca9aa9c-2c50-4979-bdbb-83e0daf5143e&FILENAME=KBOT_LOG.txt
[2018-05-16.16:42:34][runkbot:KWeb::DownloadUsingCurl ] DownloadFile: Download C:\Users\ginman\AppData\Local\Temp\dkl5A5C.tmp from https://k1000.kace.local/service/kbot_service_notsoap.php?METHOD=getuploadpath&KUID=2ca9aa9c-2c50-4979-bdbb-83e0daf5143e&FILENAME=KBOT_LOG.txt did not complete
[2018-05-16.16:42:34][runkbot:KWeb::DownloadUsingCurl ] DownloadFile: Something went wrong, local part file can't be trusted. Going to delete: C:\Users\ginman\AppData\Local\Temp\dkl5A5C.tmp.part
[2018-05-16.16:42:34][runkbot:KWeb::KCopyFile ] Error (cURL) copying files from 'https://k1000.kace.local/service/kbot_service_notsoap.php?METHOD=getuploadpath&KUID=2ca9aa9c-2c50-4979-bdbb-83e0daf5143e&FILENAME=KBOT_LOG.txt' to 'C:\Users\ginman\AppData\Local\Temp\dkl5A5C.tmp': (60) Peer certificate cannot be authenticated with given CA certificates
[2018-05-16.16:42:34][runkbot:KBotScriptLog::GetUpload] KBotScriptLog::GetUploadURL - Built upload url, but FAILED to fetch the upload path from server (response=60)
[2018-05-16.16:42:34][runkbot:KBotScriptLog::GetUpload] while attempting to download [https://k1000.kace.local/service/kbot_service_notsoap.php?METHOD=getuploadpath&KUID=2ca9aa9c-2c50-4979-bdbb-83e0daf5143e&FILENAME=KBOT_LOG.txt]
[2018-05-16.16:42:34][runkbot:KBotScriptLog::GetUpload] to local location [C:\Users\ginman\AppData\Local\Temp\dkl5A5C.tmp]
[2018-05-16.16:42:34][runkbot:KBotScriptLog::Upload ] KBotScriptLog::Upload - server [https://k1000.kace.local] failed to return valid upload path for kuid=[2ca9aa9c-2c50-4979-bdbb-83e0daf5143e]: path=[]
[2018-05-16.16:42:34][runkbot:KBotScriptLog::Upload ] (returning without attempting to upload log file)
[2018-05-16.16:42:34][runkbot:KBotScriptLog::Cleanup ] KBotScriptLog::Cleanup - Cleaning up log file [C:\Users\ginman\AppData\Local\Temp\dkl5A2C.tmp]
[2018-05-16.16:42:34][runkbot:main ] runkbot ----- Exiting runkbot.exe ----
The Cert ~ Certificate installed and used by the K1000 Appliance could not be authenticated by the CA ~ Certificate Authority.
Please make sure that the Certificate is valid and trusted by the proper CA.
Once the proper Certificate is used and trusted by the correct Certificate Authority, the KAgent.log will display the following:
[2018-05-17.16:01:56][runkbot:createCurlHandle ] Detected SSL when creating curl handle (https://k1000.kace.local/service/kbot_service_notsoap.php?METHOD=getuploadpath&KUID=2ca9aa9c-2c50-4979-bdbb-83e0daf5143e&FILENAME=KBOT_LOG.txt)
[2018-05-17.16:01:56][runkbot:createCurlHandle ] Verifying SSL certificate against trusted authorities listed in C:\ProgramData\Quest\KACE\cacert.pem
[2018-05-17.16:01:56][runkbot:KWeb::DownloadUsingCurl ] DownloadFile: download with no speed limit
[2018-05-17.16:01:56][runkbot:KWeb::DownloadUsingCurl ] DOWNLOADFILE: CURL DEBUG INFO --->>> START >> END >> START >> END
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