Switching a mailbox fails with the following error OnComplete:Failed to Switch user. The operation is pending. Invalid URI: The URI is empty. (4282555)

Chat now with support

Get Live Help
Complete Registration

Sign In

Request Pricing

Contact Sales

Return

Feedback Submitted

Did this article solve an issue for you?

Select Rating

Title

Switching a mailbox fails with the following error OnComplete:Failed to Switch user. The operation is pending. Invalid URI: The URI is empty.
Description

Switching a mailbox fails with the following error OnComplete:Failed to Switch user. The operation is pending. Invalid URI: The URI is empty.
Cause

The EWS_URL may have missing or incomplete data in the SQL record for the user, in the Mailbox_Processing_Property table.
Resolution

Move the impacted mailbox to another Collection. This should update the appropriate records in SQL and the switch should complete. To clear any associated timers for the mailbox, disable and re-enable the Collection.

Feedback Submitted

Did this article solve an issue for you?

Select Rating

Request a KB Article

Please select your product:

To serve you better, please complete the Purpose of your Chat:

Recommended Solutions for Your Problem

Switching a mailbox fails with the following error OnComplete:Failed to Switch user. The operation is pending. Invalid URI: The URI is empty. (4282555)

Title

Description

Cause

Resolution

Leave a Comment