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Title
User cannot be found -
Description
Summary :Copy/Move > This article describes how to resolve the "User cannot be found" message when performing a ControlPoint copy/move operation.,Symptom
Copy/Move operation results in the error message below:
User cannot be found.
at Microsoft.SharePoint.SPUserCollection.GetByID (Int32 id)
at Microsoft.SharePoint.SPWeb. get_Author()
atMicrosoft.SharePoint.Deployment.WebSerializer.GetDataFromObjectModel(Object obj, SerializationInfo info, StreamingContext context)
at Microsoft.SharePoint.Deployment.DeploymentSerializationSurrogate. GetObjectData(Object obj, SerializationInfo info, StreamingContext context)
at Microsoft.SharePoint.Deployment.XmlFormatter.SerializeObject(Object obj, ISerializationSurrogate surrogate, String elementName, Boolean bNeedEnvelope)
at Microsoft.SharePoint.Deployment.XmlFormatter.Serialize(Stream serializationStream, Object topLevelObject)
at Microsoft.SharePoint.Deployment.ObjectSerializer.Serialize (DeploymentObject deployObject, Stream serializationStream)
at Microsoft.SharePoint.Deployment.SPExport.SerializeObjects()
at Microsoft.SharePoint.Deployment.SPExport.Run() -
Resolution
Download and install the SharePoint hotfix to resolve the issue.