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Title
Server Error in '/' Application - The resource cannot be found - HTTP 404 -
Description
When trying to access the Archive Manager website it fails with errorServer Error in / Application
The resource cannot be found.
Description:HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.
Requested URL: /Default.aspx
The IIS Application Event Log contains the following error.
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 6/4/2009 11:31:39 AM
Event time (UTC): 6/4/2009 3:31:39 PM
Event ID: f7745b016a504687b06a9420ff9b2219
Event sequence: 4
Event occurrence: 1
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/2/Root-2-128886030988111240
Trust level: Full
Application Virtual Path: /
Application Path: C:\Program Files\Quest Software\ArchiveManager\Website\
Machine name: ARCHMGR
Process information:
Process ID: 8800
Process name: w3wp.exe
Account name: DOMAIN\ArchiveMgr_Service
Exception information:
Exception type: Exception
Exception message: Invalid License
Request information:
Request URL: http://archivemanager/WebResource.axd?d=smpgrTnIGcgebhI669I-gdktHJBAUqForxTpgpGJr0-4jZTdmmtJFUxyKGG7DLmDGkd2pI8MvHi5RP3x9GJd-hI3QVQ9vI_halxR7iPvz-01&t=633198565880000000
Request path: /WebResource.axd
User host address: 10.7.11.6
User:
Is authenticated: False
Authentication Type:
Thread account name: DOMAIN\ArchiveMgr_Service
Thread information:
Thread ID: 7
Thread account name: DOMAIN\ArchiveMgr_Service
I -
Cause
Host Header Value not set or missing in Archive Manager Website on remote server.
Active Server Pages is set to Prohibited within IIS | Web Service Extensions -
Resolution
1. Open IIS Manager on the Archive Manager server, Right Click on the ArchiveManager Website and select Properties.
2. On the Web Site tab, Click on the Advanced button
3. Verify that the URL host headers you are using exist in the Multiple identities for this Web site list. (if not, please add)
4. Click OK | OK.
5. Select Web Service Extensions.
6. Confirm that Active Server Pages is Allowed. If not, right click and select Allow option.
7. ASP.NET V1.1 and ASP.NET v2.0 should also be allowed. If not, enable them as per step 6.
8. On the client machines, open IE and click Tools | Internet Options | Security | Local Intranet | Sites | Advanced. Check that all the Archive Manager host header URLs are entered.In Archive Manager 5x and greater to change the host header
1. Open the Configuration Console
2. Click the website tab
3. Enter the correct value for the host header and click Apply.