Return
-
Title
Hyper-V backups randomly fails with a 404 error -
Description
Some Hyper-V Backups randomly fails with the following error:
- Error: The remote server returned an error: (404) not found.
There doesn't seem to be a pattern regarding the failures and it doesn't happen consistently.
-
Cause
The error occurs due to a hard-coded timeout after the completion of the task. When the timeout is reached, it fails with this error 404 - not found.
-
Resolution
This is currently identified as a defect VR-630 as this timeout should be configurable.
Waiting for fix in a future release of vRanger, a patch is available for our customers using vRanger versions 7.6.3/7.6.4.
Please contact technical support to receive the patch.
-
Defect ID
VR-630