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Title
Unable to read volumes. Getting metadata error from agentlessly protected VM -
Description
Agentlessly protected VM is no longer show volumes information. Getting metadata error. Other VMs from the same vCenter/ESXi host are working properly. -
Cause
Corrupted changeblock information of the VM in VMware -
Resolution
To resolve the issue please perform the following steps:
- select failing machine in the Core console and remove it, keeping Recovery Points intact (if any)
- protect VM agentlessly again from parent vCenter/ESXi hostSnapshot will be taken, changeblock information will be reset and machine should show its volume information
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Defect ID
259961