After reprotecting a Agentless protected VM, on a Core that uses an No Phone Home (NPH) license with a Front End Capacity license type. The VMs license status appears as "Trial" instead of "Active."
This issue applies only to agentlessly protected VMs successfully using a non-phone-home (NPH) front-end capacity license.
The issue has been identified as defect RR-109790.
The defect will be evaluated by our Product Team for inclusion in a future release of Rapid Recovery.
A list of "Resolved Issues" is published in the product Release Notes accompanying new releases that can be referenced to identify if a fix for this defect has been implemented. Product Release Notes are available in the "Release Notes and Guides” area of our Support Portal
For more information on our Product Enhancements and Defects policy, see details published in our Global Support Guide available on the Support Portal.
If you need any assistance to perform the below steps or have any questions. Please contact Technical Support for assistance.
Workaround:
Windows Registry Disclaimer:
