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Title
Backup fails with: "Error: 2760 - FATAL vix_can't_open_detail vix can not open". -
Description
The following error is observed when backing up a VM with vRanger using the VA Hotadd or VA Network transports: "Error: 2760 - FATAL vix_can't_open_detail vix can not open". -
Cause
DNS Resolution is Failing -
Resolution
Putty into the Source and Target VA's and try pinging the VC(s), Source and Target hosts on both VA's (Using FQDN),
If the name does not resolve then configure the /etc/resolv.conf file to point to your DNS servers. The steps are listed below and in the install guide.
If you do not have your hosts in DNS, then you can attempt to put the hosts in the /etc/hosts file with the process listed below. HOWEVER - vRanger heavily relies on DNS and it is highly reccommended to have your virtual environment entered in DNS.
Configuring DNS
1.Login to the virtual appliance.
2.Using the VI text editor, edit the resolv.conf file:vi /etc/resolv.conf
3.Enter the following text, substituting the appropriate values where indicated:
search <domain1> <domain2> <domain3>
nameserver <IP address>
nameserver <IP address>4.Save the file.
5.Restart the VA by typing reboot at the prompt.