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Title
How soon after release will patches be available via the KACE Catalog? -
Description
This article will cover how soon after a patch is released from the vendor will it be available for download on the KACE Systems Management Appliance (SMA) appliance and KACE Cloud.
Starting with version 10.0, we have replaced the former patch feed with the new KACE Patch Catalog.
Changing the way the KACE SMA patch catalog is updated and maintained will provide distinct advantages to you. Patches will be available to you faster than the method used prior to SMA v10.0. The KACE Patch Catalog also includes more publisher/products than the current patch catalog. These product changes will make it easier for you to manage your patches by providing timelier patch availability, patch application and a wider catalog of patches to choose from than ever before.
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Resolution
For Macintosh-platform and other Windows-vendor patches, our target is to release these patches to customers coinciding with the following timelines.
Note: Patching solutions utilize QA testing on patches prior to release. Should a patch fail any tests or cannot be encoded or downloaded in a timely fashion, the following targets will not apply.
10.0.290 and up - Current Version:
Publisher
Content Type
Business Days
Microsoft
Windows Platform Security Updates
2 Days
Windows Application Security Updates
2 Days
Non-Security Updates
5 Days
Malicious Software Removal Tool
5 Days
Windows Platform Service Packs
5 Days
New Platform Support
30 Days*
Apple
Mac Security Updates
4 Days
Application Security Updates
4 Days
Non-Security Updates
5 Days
New Platform Support
30 Days*
3rd Party (e.g. Adobe, Google, Mozilla)
Application Security Updates
4 Days
Non-Security Updates
10 Days
*New Platform Support in 30 days only applies to existing Operating systems. (e.g. Windows 10 Feature Update). New OS platform such as Windows 11 or macOS 11 may take more than 30 days.