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Error: API Call failed with message: An error occurred while saving the snapshot: Failed to quiesce the virtual machine. - VMware Tools Not Running (4041478)

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• タイトル

  Error: API Call failed with message: An error occurred while saving the snapshot: Failed to quiesce the virtual machine. - VMware Tools Not Running

• 説明

  Backups utilizing quiescing fail with, "Error: API Call failed with message: An error occurred while saving the snapshot: Failed to quiesce the virtual machine."  vCenter shows, "An error occurred while taking a snapshot: msg.snapshot.error-QUIESCINGERROR. An error occurred while saving the snapshot: msg.snapshot.error-QUIESCINGERROR."  Looking at the VM that failed in vCenter, VMware Tools shows "Not Running".

• 原因

  This is a known issue in VMware Tools.

• 対策

  Update VMware Tools to version 10.0.9.

  VMware Tools 10.0.9 Release Notes state that "Attempts to take a quiesced snapshot in a Windows Guest OS fails" is a Resolved Issue:

  https://pubs.vmware.com/Release_Notes/en/vmwaretools/1009/vmware-tools-1009-release-notes.html

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製品：

vRanger
7.3.1

トピック

Troubleshooting

記事の履歴：

作成日： 6/13/2016
最終更新日： 5/7/2023

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