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Rapid Recovery 6.6 - User Guide

Introduction to Rapid Recovery The Core Console Repositories Core settings Protecting machines
About protecting machines with Rapid Recovery Understanding the Rapid Recovery Agent software installer Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines Modifying deploy settings Understanding protection schedules Protecting a machine About protecting multiple machines Enabling application support Settings and functions for protected Exchange servers Settings and functions for protected SQL servers
Managing protected machines Snapshots and recovery points Managing privacy Encryption Credentials Vault Replication Events Reporting VM export Restoring data Bare metal restore
About bare metal restore Differences in bare metal restore for Windows and Linux machines Understanding boot CD creation for Windows machines Managing a Linux boot image Performing a bare metal restore using the Restore Machine Wizard Using the Universal Recovery Console for a BMR Performing a bare metal restore for Linux machines Verifying a bare metal restore
Managing aging data Archiving Cloud accounts Core Console references REST APIs Glossary

Removing all nodes in a cluster from protection

Complete the steps in this procedure to remove all nodes in a cluster from protection.

Caution: If you remove all cluster nodes, the cluster is also removed.

  1. In the Rapid Recovery Core Console, under Protected Machines, click the cluster whose nodes you want to remove.
  2. On the Summary page for the cluster, click Protected Nodes.
  3. On the Protected Nodes page, select all of the nodes.
  4. Click the Remove Machines drop-down menu, and then select one of the options described in the following table.
    Table 74: Remove Nodes options
    Option Description

    Remove and Keep Recovery Points

    To keep all currently stored recovery points for this cluster.

    Remove Recovery Points

    To remove all currently stored recovery points for this cluster from the repository.

    Caution: If you delete recovery points, you will no longer be able to restore data for that cluster.

  5. In the Delete Nodes dialog box, click Yes to confirm.

Viewing license information on a machine

You can view current license status information for a machine protected on the Rapid Recovery Core.

  1. From the Rapid Recovery Core Console, under Protected Machines, click the machine that you want to modify.

    The Summary page for the selected machine appears.

  2. Click the Settings menu.

    The Settings page appears, showing configuration settings for the selected machine.

  3. Click the Licensing link to scroll down to the Licensing Details section of the Settings page.

    The page refreshes, showing machine-specific licensing settings.

Downloading and viewing the log file for a protected machine

If you encounter any errors or issues with a protected machine, you can download the machine logs to view them or to share them with your Quest Support representative.

  1. In the left navigation area of the Core Console, under the Protected Machines menu, click the [Expand] arrow if necessary to expand the list of protected machines.
  2. For the relevant machine, then click the machine name.
    The Summary page for the selected machine appears.
  3. From the horizontal context-sensitive menu for the relevant protected machine, click More and then select [Agent log] Agent Log.
    The Download Agent Log page appears.
  4. On the Download Agent Log page, click [Download] Click here to begin the download.
  5. In the Opening AgentAppRecovery.log dialog box, do one of the following:
    To open the log file, select Open with, then select an application (such as Notepad) for viewing the text-based log file, and finally click OK.

    The AgentAppRecovery.log file opens in the selected application.

    To save the file locally, select Save File and then click OK.

    The AgentAppRecovery.log file saves to your Downloads folder. It can be opened using any text editor.

Converting a protected cluster node to a protected machine

In Rapid Recovery, you can convert a protected cluster node to a protected machine so that it is still managed by the Core, but it is no longer part of the cluster. This is helpful, for example, if you need to remove the cluster node from the cluster but still keep it protected.

  1. In the Rapid Recovery Core Console, navigate to the cluster that contains the machine you wish to convert, and then click Protected Nodes.
  2. On the Protected Nodes page, from the specific node you want to convert, click the Actions drop-down menu and select Convert to Agent.
  3. To add the machine back to the cluster, select the machine, and then on the Summary page, from the Actions menu, select Convert to Cluster Node, and then click Yes to confirm the action.
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