The three types of software licenses that are available are:
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Trial. A 14-day license. Upon expiration of a trial license, the machine for which the trial license was active is automatically deactivated and receives the status, “Expired.” A trial license can be extended one time by the group administrator user from a 14-day to a 28-day license. If a registered user's account migrates from a trial to a subscription license, the user cannot register for another trial license. |
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Subscription. A license that is valid for a limited time based on the subscription interval. You have usage rights to functionality while the subscription is active. |
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Perpetual. A perpetual license with no expiration date that represents a set number of available licenses that can be used when adding new agents. |
A License Portal account can be associated with either a subscription or perpetual license. The default is a subscription license and is defined by the user when the account is created. Only administrators can change license types for subgroups in which the root group does not have non-trial licenses. For information about changing the license type for a subgroup, see the topic, Changing the license type for a subgroup.
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For information about changing a license key in the Rapid Recovery software, see the topic, “Changing A License Key” in your Rapid Recovery DL Series User Guide at https://support.quest.com/dl-series-backup-and-recovery-appliances/. |
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Refer to the following topics for more information about working with license pools.
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A license pool is used to administer (non-trial) software licenses in the Rapid Recovery License Portal. The number assigned to the pool indicates how many licenses can be allocated. Each group maintains a number (or pool) of allocated licenses, and a license pool with an Unlimited designation, represents an unlimited pool of licenses. For a subgroup, licenses are drawn from the parent license pool. License pools can be set at group and subgroup levels and at the Core level for appliances. See the topic Understanding groups for more information about groups and licenses and how they differ for software and appliances.
License pools can have the following states in the License Portal:
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License Pool - The limit that applies to the sum of protected physical machines and protected virtual machines. If hypervisor licensing is enabled, you will see hypervisor information in the license portal. A protected (installed) agent associated with a hypervisor does not consume the License Pool; instead, such agents are licensed as part of the hypervisor machine. The license pool does not count agents on protected hypervisors but does include the number of CPU sockets on protected hypervisors. It also includes protected virtual agents if they are not associated with a hypervisor explicitly. |
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Capacity License Pool - A limit that applies to the data in use, that is, the sum all used space on protected volumes. The total protected volume space on all agents (virtual and physical) is used to calculate this pool usage. It cannot be mixed with agent & hypervisor licenses. |
In the License Portal, you can block agents or downgrade agents to a trial license, which frees the associated licenses and adds them back to the license pool. For information about how to block or downgrade an agent, see the topic, Working with agent machines.
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License Key - To download the license key file to your browser. |
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Legacy Key - To view the license key (for AppAssure 5.4.1 versions and prior). The License Key dialog box appears showing the license key associated with the current group. |
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