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NetVault 13.0 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out
Safe Mode in NetVault

Modifying the purge policy for audit logs

Audit log messages that are older than 31 days are automatically purged from the database. You can use the configuration settings for Logging Daemon to change the maximum age for log messages.

To modify the purge policy for audit logs:
1
In the Navigation pane, click Change Settings.
2
On the NetVault Server Settings page, under System and Security, click Auditing. In the Auditing dialog box, configure the following settings.
 
Table 134. Auto-purge settings for audit logs
Setting
Description

Purge entries by age

To purge log entries that are older than the maximum age set for the log messages, leave this check box selected. The maximum log age is specified in the Purge entries that are older than box.

Automatic purging of log messages is disabled if you clear this check box.

NOTE: The audit logs can consume a considerable amount of disk space. Therefore, you must periodically purge the log files. Since you cannot purge the audit logs manually, we recommend that you do not disable this feature.

Purge entries that are older than (days)

Type or select the maximum age for the log messages. The log age is specified in number of days. The default value is 31 days.

Time interval between purges (hours)

Type or select the interval between two purge events for audit logs. The time interval is specified in number of hours. The default interval is 24 hours.

Purge events that are older than (days)

Type or select the maximum age for the event. The event age is specified in number of days. The default value is 31 days.

3
Click Apply to apply the new settings and close the dialog box.

Configuring firewall settings

Firewall settings are required to communicate with NetVault Clients that reside outside the firewall. You can use these settings to specify the TCP/IP ports for establishing data transfer channels, message channels, and broadcast channels through the firewall.

You can configure the firewall settings when adding a client, or update these settings from the Change Settings page. You can also use the NetVault WebUI or Txtconfig utilities to configure the firewall settings for new or existing clients.

To configure firewall settings:
1
Access the firewall settings by using any of the following methods:
•
NetVault WebUI:
a
In the Navigation pane, click Change Settings.
b
On the NetVault Server Settings page, complete one of the following actions:
•
To configure default settings for the NetVault Server, go to Step C.
•
To configure default settings for a NetVault Client, click Clients. In the NetVault Clients table, select the client, and click Next.
c
Under System and Security, click Firewall.
•
Txtconfig:
a
In a terminal or command prompt window, type txtconfig, and press Enter or Return.
b
On the Machine page, press p to view the main menu, and then press the option number for the Firewall page.
2
Configure the following settings:
•
Listen ports for devices
•
Connect port for devices
•
Listen ports for NetVault message channels
•
Connect ports for NetVault message channels
•
Connect ports for NDMP control channels
•
Listen ports for NDMP data channels
•
Connect ports for inter-machine setup
For more information, see About firewall settings.
3
Save the settings or click Next to complete the configuration procedure.

Configuring general settings

This section includes the following topics:

•
Relocating default directories
•
Relocating the NetVault Database directory
•
Configuring TCP/IP buffer sizes
•
Changing language and locale settings
•
Disabling pre-installation package compatibility check
•
Configuring license expiration warning period

Relocating default directories

You can relocate database, trace, logs, reports, stats, and temporary directories to a different drive or volume to alleviate low disk space issues.

 
* 
NOTE: You must restart the NetVault Service to apply any changes to these settings.
To relocate the default directories:
1
In the Navigation pane, click Change Settings.
2
On the NetVault Server Settings page, complete one of of the following actions:
•
To configure default settings for the NetVault Server, continue to Step 3.
•
To configure default settings for a NetVault Client, click Clients. In the NetVault Clients table, select the client, and click Next.
3
Under System and Security, click General. In the General dialog box, configure the following settings.
 
Table 135. Default directory paths
Setting
Description

Database Directory

This directory stores the module list, licensefile or files, and NetVault Database.

The default path for the database directory is <NetVault Home>\db on Windows and <NetVault Home>/db on Linux.

For instructions on relocating the database directory, see Relocating the NetVault Database directory.

Trace Directory

This directory stores the NetVault trace logs.

The default path for the trace directory is <NetVault Home>\trace on Windows and <NetVault Home>/trace on Linux. To relocate the directory, type the full path. The specified path must exist on the target drive or volume. If the NetVault Server is unable to find the path, it fails to relocate the directory.

NOTE: The trace logs contain large volume of data. Therefore, this directory should not be relocated to a network share.

Log Directory

This directory stores the NetVault log files.

The default path for the logs directory is <NetVault Home>\logs on Windows and <NetVault Home>/logs on Linux. To relocate the directory, type the full path. The specified path must exist on the target drive or volume. If the NetVault Server is unable to find the path, it fails to relocate the directory.

Temporary Directory

This directory stores the temporary files generated during various NetVault operations.

The default path for the temporary directory is <NetVault Home>\tmp on Windows and <NetVault Home>/tmp on Linux. To relocate the directory, type the full path. The specified path must exist on the target drive or volume. If the NetVault Server is unable to find the path, it fails to relocate the directory.

NOTE: The temporary directory holds the Backup Saveset Index. The free disk space on this directory should be at least three times the size of the index file to perform backups and restores properly. For example, if the backup index file is 3GiB in size, the temporary directory should have at least 9GiB of free disk space. If the temporary directory does not have sufficient space, warnings and logs are generated.

Reports Directory

This directory stores the report templates.

The default path for the reports directory is <NetVault Home>\reports on Windows and <NetVault Home>/reports on Linux. To relocate the directory, type the full path.

Before configuring a new path, you must copy the directory contents to the new path. If a new path is configured without relocating the directory contents, an error message appears (“Provider 'NVBUPhysicalClient' failed”), and the NetVault Service fails to restart.

Statistics Directory

This directory stores data collected by the nvstatsmngr process.

The default path for the statistics directory is <NetVault Home>\stats on Windows and <NetVault Home>/stats on Linux. To relocate the directory, type the full path. The specified path must exist on the target drive or volume. If the NetVault Server is unable to find the path, it fails to relocate the directory.

4
Click Apply to apply the new settings and close the dialog box.
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