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NetVault SmartDisk 11.4.5 - Installation Guide

Introducing NetVault SmartDisk Understanding NetVault SmartDisk architecture Planning your NetVault SmartDisk deployment Installing NetVault SmartDisk Licensing NetVault SmartDisk Completing the installation process Uninstalling NetVault SmartDisk Reinstalling NetVault SmartDisk Upgrading NetVault SmartDisk Troubleshooting

Prerequisites for reinstalling NetVault SmartDisk

Ensure that the following prerequisites are met before reinstalling the NetVault SmartDisk software binaries.

•
All the original Storage Pool directories, which include the directories for the Content Index, Staging Store, Chunk Index, and Chunk Store, are available in their entirety and are not corrupted.
•
All the original Storage Pool directories have been moved or copied to a different directory by using OS commands.
•
All the original Storage Pool directories, which are now empty, are available for the new NetVault SmartDisk software binary installation and there is sufficient available disk space to store all the data that originally resided in these directories.
•
The original “identity.cfg” configuration file is available. This file is located in the following directory:
•
For Linux, UNIX, or Mac OS X:
…/diskmanager/etc
•
For Windows:
…\diskmanager\etc
•
The same version of the NetVault SmartDisk software is installed that was running on the original NetVault SmartDisk installation.

Reinstalling if identity.cfg is available

If the original “identity.cfg” configuration file is available, reinstall the NetVault SmartDisk software binaries by performing the following steps:

1
Ensure that the NetVault SmartDisk nonprivileged user account has full access to the original NetVault SmartDisk Storage Pool directories.
For more information, see Authentication requirements.
2
Install the same version of the NetVault SmartDisk software that was originally running.
During installation, enter the original values for the following options:
•
Non-privileged User Account
•
Staging Path Folder or Staging Store Directory
•
Store Path Folder or Chunk Store Directory
For more information, see Installing the NetVault SmartDisk software.
3
To ensure that the directory structure for the Content Index, Staging Store, Chunk Index, and Chunk Store matches the original NetVault SmartDisk installation, update the NetVault SmartDisk Configuration.
For more information, see Updating the Storage Pool directory structure.
4
Stop the NetVault SmartDisk Services.
For more information, see the Quest NetVault SmartDisk Administrator’s Guide.
5
Replace the “identity.cfg” file with the original file.
This file is located in the following directory:
•
For Linux, UNIX, or Mac OS X:
…/diskmanager/etc
•
For Windows:
…\diskmanager\etc
6
Use OS commands to copy the contents of the original Storage Pool directories, which were moved to a different directory, back to the original corresponding directories.
7
Start the NetVault SmartDisk Services.
For more information, see the Quest NetVault SmartDisk Administrator’s Guide.
8
If you are using NetVault Backup, complete the following steps:
a
If a media failure occurred on the volume where the NetVault Backup Server software binaries are installed, thus rendering NetVault Backup Server inoperable, reinstall NetVault Backup with the identical NetVault Backup Machine Name.
b
If the original NetVault Backup installation is still operational, use the NetVault Backup WebUI to remove the corresponding NetVault SmartDisk Device from the Manage Devices page.
This step changes the device-status indicator for the NetVault SmartDisk Device to Offline.
c
To add the new NetVault SmartDisk Instance to NetVault Backup, use the Manage Devices page in the NetVault Backup WebUI.
d
On the Manage Devices page, click the corresponding Manage Device icon.
e
On the RAS Device Management page, click Scan.
Scanning a NetVault SmartDisk Device queries all the backups stored on the NetVault SmartDisk Device and makes them available for restores.
 
* 
NOTE: For more information about the preceding substeps, see the Quest NetVault Backup Installation Guide and the Quest NetVault Backup Administrator’s Guide.
9
If you are using a different product, see the documentation that came with that product.

Reinstalling if identity.cfg is not available

If the original “identity.cfg” configuration file is not available, reinstall the NetVault SmartDisk software binaries by performing the following steps:

1
Ensure that the NetVault SmartDisk nonprivileged user account has full access to the original NetVault SmartDisk Storage Pool directories.
For more information, see Authentication requirements.
2
Install the same version of the NetVault SmartDisk software that was originally running.
During installation, enter the original values for the following options:
•
Non-privileged User Account
•
Staging Path Folder or Staging Store Directory
•
Store Path Folder or Chunk Store Directory
For more information, see Installing the NetVault SmartDisk software.
3
To ensure that the directory structure for the Content Index, Staging Store, Chunk Index, and Chunk Store matches the original NetVault SmartDisk installation, update the NetVault SmartDisk Configuration.
For more information, see Updating the Storage Pool directory structure.
4
Stop the NetVault SmartDisk Services.
For more information, see the Quest NetVault SmartDisk Administrator’s Guide.
5
Use OS commands to copy the contents of the original Storage Pool directories, which were moved to a different directory, back to the original corresponding directories.
6
Start the NetVault SmartDisk Services.
For more information, see the Quest NetVault SmartDisk Administrator’s Guide.
7
If you are using NetVault Backup, complete the following steps:
a
If a media failure occurred on the volume where the NetVault Backup Server software binaries are installed, thus rendering NetVault Backup Server inoperable, reinstall NetVault Backup with the identical NetVault Backup Machine Name.
b
If the original NetVault Backup installation is still operational, use the NetVault Backup WebUI to remove the corresponding NetVault SmartDisk Device from the Manage Devices page.
This step changes the device-status indicator for the NetVault SmartDisk Device to Offline.
c
To add the new NetVault SmartDisk Instance to NetVault Backup, use the Manage Devices page in the NetVault Backup WebUI.
d
On the Manage Devices page, click the corresponding Manage Device icon.
e
On the RAS Device Management page, click Scan.
Scanning a NetVault SmartDisk Device queries all the backups stored on the NetVault SmartDisk Device and makes them available for restores.
f
Stop the NetVault Backup Service.
g
Stop the NetVault SmartDisk Services.
For more information, see the Quest NetVault SmartDisk Administrator’s Guide.
h
Run the NetVault Database Checker using the nvmeddbcheck list command in the NetVault Backup CLI.
i
Use the NetVault Database Checker output to identify the NetVault SmartDisk identity.
For example, if the output from the NetVault Database Checker includes an error similar to:
Failed to locate RAS device object for
Mid 770400003a9a164b225fada7380e000001000000
it indicates that the NetVault SmartDisk identity is 770400003a9a164b225fada7380e000001000000.
j
To replace the current value for the Identity field with the one displayed in the NetVault Database Checker output, edit the “identity.cfg” file.
This file is located in the following directory:
•
For Linux, UNIX, or Mac OS X:
…/diskmanager/etc
•
For Windows:
…\diskmanager\etc
k
Start the NetVault SmartDisk Services.
l
Start the NetVault Backup Service.
m
Use the NetVault Backup WebUI to remove the original corresponding NetVault SmartDisk Device from the Manage Devices page.
This step changes the device-status indicator for the NetVault SmartDisk Device to Offline.
n
To add a NetVault SmartDisk Instance using the Force Add option, use the Manage Devices page in the NetVault Backup WebUI.
o
On the Manage Devices page, click the corresponding Manage Device icon.
p
On the RAS Device Management page, click Scan.
Scanning a NetVault SmartDisk Device queries all the backups stored on the NetVault SmartDisk Device and makes them available for restores.
 
* 
NOTE: For more information about the preceding substeps, see the Quest NetVault Backup Installation Guide, Quest NetVault Backup Administrator’s Guide, and Quest NetVault Backup CLI Reference Guide.
8
If you are using a different product, see the documentation that came with that product.

Upgrading NetVault SmartDisk

•
Checking the status and taking the device offline
•
Upgrading the software
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