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MessageStats 7.8 - Reports User Guide

Viewing, Creating, and Editing MessageStats Reports My Reports and Corporate Reports Exchange Executive Summaries Reports Exchange Organizations Reports Exchange Server Reports Exchange Content Analysis Reports Exchange Mailboxes Reports Exchange Mail Contacts Reports Exchange Distribution Groups Reports Exchange Public Folders Reports Exchange Storage Reports Exchange Internet Reports Exchange Inventory Reports Migration Reports MessageStats Gathering Reports Appendix A: How to Read the Reports Report Filter Definitions

About Server Mail Traffic Reports

The Server Mail Traffic reports show the flow of messages from an Exchange server to another Exchange server, or to user-defined regions in a specific Exchange organization. Unlike Server Activity reports, this report does not categorize messages into message types.

The Server Mail Traffic reports reveal the historical flow of messages throughout the Exchange organization. The reports provide the necessary data for troubleshooting message flow and performance issues, or for creating new topologies in response to business demands.

The difference between Server Mail Traffic and Server Activity reports is the perspective. Server Activity reports look at each server individually. Server Mail Traffic reports look at two Exchange servers (initial source/final destination) and can aggregate data to compare groups of servers at the region level.

 
Table 3. Exchange Server Mail Traffic reports.
Report
Description
Filters

Server to Server

This report provides a record of the mail traffic sent from the originating Exchange server to the Exchange server that contains the recipient mailbox. It shows the starting-point Exchange server and the end-point Exchange server.

NOTE: MessageStats determines the originating Exchange server from the message-id field the Exchange tracking log.
•
Date
•
Originating Server
•
Destination Server
•
Originating Server Roles
•
Destination Server Roles
•
Originating Region
•
Destination Region
•
Originating Organization
•
Destination Organization

Region to Region

This report provides a record of server mail traffic sent from one user-defined region to another user-defined region. For information about regions, see the MessageStats Administrator Guide.
•
Date
•
Originating Region
•
Destination Region
•
Originating Organization
•
Destination Organization

About Delivery Times Reports

The Delivery Times reports provide the data to support Service Level Agreement (SLA) compliance by documenting average message delivery times between and within Exchange servers.

The information can be used to assess the performance of the Exchange organization to meet client and business expectations and contractual demands.

To calculate accurate delivery times, Exchange server clocks must be synchronized. In Exchange, server clock synchronization is part of the security level, so the server clocks are usually synchronized.

 
Table 4. Server Delivery Times reports.
Report
Description
Filters

Delivery Times By Server

This report presents a summary of the average delivery times for messages between servers during a specific period of time, and includes the number, volume, and percentage of that were messages delivered under the Organization Delivery Time threshold.
•
Date
•
Detail Level
•
Originating Server
•
Destination Server
•
Originating Server Roles
•
Destination Server Roles
•
Originating Region
•
Destination Region
•
Originating Organization
•
Destination Organization

Message Delivery Audit

This report shows a the number and volume of messages that were over the audit threshold value for the delivery time of messages. You can use this report to identify messages that take an unusual amount of time to be delivered to the recipient.

To set a delivery time audit threshold
1
Expand the Exchange Organizations in the treeview and select an Exchange organization.
2
Right-click and select Properties.
3
Select the Delivery Time Audit tab.
4
Select Enable auditing for delivery message times and enter a value for the threshold.
5
Click OK.

When a message takes longer to deliver than the audit threshold that you defined, MessageStats records the message details including the originator, recipients, subject, delivery time, and message-id.

NOTE: This report assumes that all server clocks are synchronized. If there are server clocks that are asynchronous, the Message Delivery Audit report does not determine the time offset.
•
Date
•
Date/Time Display
•
Originating Server
•
Destination Server
•
Originating Server Roles
•
Destination Server Roles
•
Originating Region
•
Destination Region
•
Originating Organization
•
Destination Organization

About Message Sizes Reports

The Message Sizes reports provide summary information on the distribution of message sizes created and received by users in your Exchange organization. The information in these reports is useful in assessing the appropriateness of user email habits. This information can provide opportunities to educate users about sending smaller links or compressing files.

This report presents the message sizes sent and received from the perspective of each server in the Exchange organization. You can easily determine which servers are handling the largest messages.

 
Table 5. MessageSize Distribution reports.
Report
Description
Filters

Sent Distribution of Message Sizes

This report provides a breakdown of the distribution of message sizes sent by Exchange mailboxes, and summarizes this information at the Exchange organization level. This report answers the question, “On average, what size messages do my users send?”
•
Date
•
Detail Level
•
Display Options
•
Server
•
Region
•
Organization

Received Distribution of Message Sizes

This report provides a breakdown of the distribution of message sizes received by Exchange mailboxes, and summarizes this information at the Exchange organization level. This report answers the question “On average, what size messages do my users receive?”
•
Date
•
Detail Level
•
Display Options
•
Server
•
Server Roles
•
Region
•
Organization

About the Server Uptime Report

The Server Uptime report displays the relationship between the amount of time over which gatherings have occurred and the portion of that time when the server and its services were inaccessible. The report data provides information about how often interruptions are occurring on an Exchange server, as interruptions indicate server downtime.

Prerequisite

For MessageStats Reports to render this report, MessageStats must have administrative access to the Exchange server, and it must be able to query the Performance Monitor counters on that server.

 
Table 6. Server Uptime Report.
Report
Description
Filters

Server Uptime

This report measures the time an Exchange server and associated service was available and running on the network. The report data provides information about how often interruptions are occurring on an Exchange server, as interruptions indicate server downtime.

NOTE: MessageStats polls the Performance Monitor counters in Exchange to gather information for this report. If an Exchange server is very busy, Microsoft Windows can disable some performance counters. It is possible that the counters used to measure server and service uptime can be disabled without warning.
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Date
•
Server
•
Server Roles
•
Region
•
Organization

 

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