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DR Series DR4300e - Owner's Manual

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DR4300e system overview

Front panel features and indicators Back panel features Diagnostic indicators on the front panel

Hard drive indicator codes NIC indicator codes Power supply unit indicator codes iDRAC Direct LED indicator codes Quick Sync indicator codes Locating Service Tag of your system

Documentation matrix

Technical specifications

Chassis dimensions Chassis weight Processor specifications PSU specifications System battery specifications Expansion bus specifications Memory specifications Drive specifications

Hard drives

Ports and connectors specifications

USB ports NIC ports Serial connector VGA ports Internal Dual SD Module

Video specifications Environmental specifications

Particulate and gaseous contamination specifications Standard operating temperature Expanded operating temperature Expanded operating temperature restrictions

Initial system setup and configuration

Setting up your system iDRAC configuration

Options to set up iDRAC IP address

Log in to iDRAC

Options to install the operating system

Methods to download firmware and drivers

Downloading the drivers and firmware

Manage your system

Pre-operating system management applications

Options to manage the pre-operating system applications System Setup

Viewing System Setup System Setup details System BIOS

Viewing System BIOS System BIOS Settings details Boot Settings

Viewing Boot Settings Boot Settings details Choosing the system boot mode Changing the boot order

Network Settings

Viewing Network Settings Network Settings screen details UEFI iSCSI Settings

System Security

Viewing System Security System Security Settings details Secure Boot Custom Policy Settings Creating a system and setup password Using your system password to secure your system Deleting or changing system and setup password Operating with a setup password enabled

System Information

Viewing System Information System Information details

Memory Settings

Viewing Memory Settings Memory Settings details

Processor Settings

Viewing Processor Settings Processor Settings details

Viewing SATA Settings SATA Settings details

Integrated Devices

Viewing Integrated Devices Integrated Devices details

Serial Communication

Viewing Serial Communication Serial Communication details

System Profile Settings

Viewing System Profile Settings System Profile Settings details

Miscellaneous Settings

Viewing Miscellaneous Settings Miscellaneous Settings details

iDRAC Settings utility

Entering the iDRAC Settings utility Changing the thermal settings

Device Settings

Dell Lifecycle Controller

Embedded system management

Viewing Boot Manager Boot Manager main menu

One-shot BIOS boot menu System Utilities

Installing and removing system components

Safety instructions Before working inside your system After working inside your system Recommended tools Front bezel (optional)

Removing the optional front bezel Installing the optional front bezel

Removing the system cover Installing the system cover

Removing the cooling shroud Installing the cooling shroud

Removing a cooling fan Installing a cooling fan

Cooling-fan assembly

Removing the cooling fan assembly Installing the cooling fan assembly

General memory module installation guidelines Mode-specific guidelines

Advanced Error Correction Code (lockstep) Memory optimized (independent channel) mode Memory sparing Memory mirroring

Sample memory configurations Removing memory modules Installing memory modules

Processors and heat sinks

Removing a heat sink Removing a processor Installing a processor Installing a heat sink

PCIe card holder

Removing the PCIe card holder Installing the PCIe card holder Opening and closing the PCIe card holder latch

Cable retention bracket

Removing the cable retention bracket Installing the cable retention bracket

Integrated storage controller card

Removing the integrated storage controller card Installing the integrated storage controller card

Expansion cards and expansion card riser

Expansion card installation guidelines Removing an expansion card from expansion card riser 2 or 3 Installing an expansion card into the expansion card riser 2 or 3 Removing an expansion card from the expansion card riser 1 Installing an expansion card into the expansion card riser 1 Removing the riser 1 blank Installing the riser 1 blank Removing expansion card risers Installing expansion card risers

Internal dual SD module (optional)

Removing an internal SD card Installing an internal SD card Removing the optional internal dual SD module Installing the optional internal dual SD module

Network daughter card

Removing the network daughter card Installing the network daughter card

Internal USB memory key (optional)

Replacing the optional internal USB memory key

Replacing the system battery

Power supply units (PSU)

Hot spare feature Removing the power supply unit blank Installing the power supply unit blank Removing an AC power supply unit Installing an AC power supply unit

Removing the system board Installing the system board

Entering the system Service Tag by using System Setup Restoring the Service Tag by using the Easy Restore feature

Trusted Platform Module

Installing the Trusted Platform Module Initializing the TPM for BitLocker users Initializing the TPM for TXT users

Removing a 2.5 inch hard drive blank (rear) Installing a 2.5 inch hard drive blank (rear) Removing a 3.5-inch hard drive blank Installing a 3.5-inch hard drive blank Removing a hot swappable hard drive or SSD Installing a hot-swap hard drive Removing a hard drive from a hard drive carrier Installing a hard drive into a hard drive carrier

Hard drive backplane

Removing the hard drive backplane Installing the hard drive backplane Removing the optional hard drive backplane (rear) Installing the optional hard drive backplane (rear)

SD vFlash card (optional)

Replacing an optional SD vFlash media card Removing the vFlash media unit Installing the vFlash media unit

Control panel assembly

Removing the control panel Installing the control panel Removing the I/O panel Installing the I/O panel

Using system diagnostics

Dell Embedded System Diagnostics

When to use the Embedded System Diagnostics Running the Embedded System Diagnostics from Boot Manager Running the Embedded System Diagnostics from the Dell Lifecycle Controller System diagnostic controls

Jumpers and connectors

System board jumper settings System board jumpers and connectors Disabling a forgotten password

Troubleshooting your system

Troubleshooting system startup failure Troubleshooting external connections Troubleshooting the video subsystem Troubleshooting a USB device Troubleshooting iDRAC Direct (USB XML configuration) Troubleshooting iDRAC Direct (Laptop connection) Troubleshooting a serial I/O device Troubleshooting a NIC Troubleshooting a wet system Troubleshooting a damaged system Troubleshooting the system battery Troubleshooting power supply units

Troubleshooting power source problems Troubleshooting power supply unit problems

Troubleshooting cooling problems Troubleshooting cooling fans Troubleshooting system memory Troubleshooting an internal USB key Troubleshooting an SD card Troubleshooting an optical drive Troubleshooting a tape backup unit Troubleshooting a hard drive Troubleshooting a storage controller Troubleshooting expansion cards Troubleshooting processors System messages

Warning messages Diagnostic messages Alert messages

Viewing System BIOS

To view the System BIOS screen, perform the following steps:

1.

Turn on, or restart your system.

2.

Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.

3.

On the System Setup Main Menu screen, click System BIOS.

Related references

System BIOS Settings details

System BIOS Settings details

The System BIOS Settings screen details are explained as follows:

System Information

Specifies information about the system such as the system model name, BIOS version, and Service Tag.

Memory Settings

Specifies information and options related to the installed memory.

Processor Settings

Specifies information and options related to the processor such as speed and cache size.

Specifies options to enable or disable the integrated SATA controller and ports.

Specifies options to specify the boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings.

Network Settings

Specifies options to change the network settings.

Integrated Devices

Specifies options to manage integrated device controllers and ports and specify related features and options.

Serial Communication

Specifies options to manage the serial ports and specify related features and options.

System Profile Settings

Specifies options to change the processor power management settings, memory frequency, and so on.

System Security

Specifies options to configure the system security settings, such as system password, setup password, Trusted Platform Module (TPM) security. It also manages the power and NMI buttons on the system.

Miscellaneous Settings

Specifies options to change the system date, time, and so on.

Related tasks

Viewing System BIOS

Related references

Boot Settings

Viewing Boot Settings

Boot Settings details

Choosing the system boot mode

Changing the boot order

You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order.

Related tasks

Boot Settings details

Viewing Boot Settings

Changing the boot order

Related references

Choosing the system boot mode

Viewing Boot Settings

To view the Boot Settings screen, perform the following steps:

1.

Turn on, or restart your system.

2.

Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.

3.

On the System Setup Main Menu screen, click System BIOS.

4.

On the System BIOS screen, click Boot Settings.

Related tasks

Boot Settings details

Changing the boot order

Related references

Choosing the system boot mode

Boot Settings details

The Boot Settings screen details are explained as follows:

Enables you to set the boot mode of the system.

CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode.

If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS allows compatibility with non-UEFI operating systems. This option is set to BIOS by default.

NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu. Setting this field to BIOS disables the UEFI Boot Settings menu.

Boot Sequence Retry

Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled and the system fails to boot, the system reattempts the boot sequence after 30 seconds. This option is set to Enabled by default.

Hard-Disk Failover

Specifies the hard drive that is booted in the event of a hard drive failure. The devices are selected in the Hard-Disk Drive Sequence on the Boot Option Setting menu. When this option is set to Disabled, only the first hard drive in the list is attempted to boot. When this option is set to Enabled, all hard drives are attempted to boot in the order selected in the Hard-Disk Drive Sequence. This option is not enabled for UEFI Boot Mode.

Boot Option Settings

Configures the boot sequence and the boot devices.

BIOS Boot Settings

Enables or disables BIOS boot options.

NOTE: This option is enabled only if the boot mode is BIOS.

UEFI Boot Settings

Enables or disables UEFI Boot options. The Boot options include IPv4 PXE and IPv6 PXE. This option is set to IPv4 by default.

NOTE: This option is enabled only if the boot mode is UEFI.

Related tasks

Viewing Boot Settings

Changing the boot order

Related references

Choosing the system boot mode

Choosing the system boot mode

System Setup enables you to specify one of the following boot modes for installing your operating system:

•

BIOS boot mode (the default) is the standard BIOS-level boot interface.

•

Unified Extensible Firmware Interface (UEFI) boot mode is an enhanced 64-bit boot interface. If you have configured your system to boot to UEFI mode, it replaces the system BIOS.

1.

From the System Setup Main Menu, click Boot Settings, and select Boot Mode.

2.

Select the boot mode you want the system to boot into.

CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode.

3.

After the system boots in the specified boot mode, proceed to install your operating system from that mode.

NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode.

NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport.

Related tasks

Boot Settings details

Viewing Boot Settings

Related references

Changing the boot order

You may have to change the boot order if you want to boot from a USB key. The following instructions may vary if you have selected BIOS for Boot Mode.

1.

On the System Setup Main Menu screen, click System BIOS > Boot Settings.

2.

Click Boot Option Settings > Boot Sequence.

3.

Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the device down or up in the order.

4.

Click Exit, and then click Yes to save the settings on exit.

Related tasks

Boot Settings details

Viewing Boot Settings

Related references

Viewing Boot Settings

Viewing Boot Settings

Boot Settings details

Choosing the system boot mode

Changing the boot order

You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order.

Related tasks

Boot Settings details

Viewing Boot Settings

Changing the boot order

Related references

Choosing the system boot mode

To view the Boot Settings screen, perform the following steps:

1.

Turn on, or restart your system.

2.

Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.

3.

On the System Setup Main Menu screen, click System BIOS.

4.

On the System BIOS screen, click Boot Settings.

Related tasks

Boot Settings details

Changing the boot order

Related references

Choosing the system boot mode

Boot Settings details

The Boot Settings screen details are explained as follows:

Enables you to set the boot mode of the system.

CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode.

If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS allows compatibility with non-UEFI operating systems. This option is set to BIOS by default.

NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu. Setting this field to BIOS disables the UEFI Boot Settings menu.

Boot Sequence Retry

Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled and the system fails to boot, the system reattempts the boot sequence after 30 seconds. This option is set to Enabled by default.

Hard-Disk Failover

Specifies the hard drive that is booted in the event of a hard drive failure. The devices are selected in the Hard-Disk Drive Sequence on the Boot Option Setting menu. When this option is set to Disabled, only the first hard drive in the list is attempted to boot. When this option is set to Enabled, all hard drives are attempted to boot in the order selected in the Hard-Disk Drive Sequence. This option is not enabled for UEFI Boot Mode.

Boot Option Settings

Configures the boot sequence and the boot devices.

BIOS Boot Settings

Enables or disables BIOS boot options.

NOTE: This option is enabled only if the boot mode is BIOS.

UEFI Boot Settings

Enables or disables UEFI Boot options. The Boot options include IPv4 PXE and IPv6 PXE. This option is set to IPv4 by default.

NOTE: This option is enabled only if the boot mode is UEFI.

Related tasks

Viewing Boot Settings

Changing the boot order

Related references

Choosing the system boot mode

Choosing the system boot mode

System Setup enables you to specify one of the following boot modes for installing your operating system:

•

BIOS boot mode (the default) is the standard BIOS-level boot interface.

•

Unified Extensible Firmware Interface (UEFI) boot mode is an enhanced 64-bit boot interface. If you have configured your system to boot to UEFI mode, it replaces the system BIOS.

1.

From the System Setup Main Menu, click Boot Settings, and select Boot Mode.

2.

Select the boot mode you want the system to boot into.

CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode.

3.

After the system boots in the specified boot mode, proceed to install your operating system from that mode.

NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode.

NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport.

Related tasks

Boot Settings details

Viewing Boot Settings

Related references

Changing the boot order

You may have to change the boot order if you want to boot from a USB key. The following instructions may vary if you have selected BIOS for Boot Mode.

1.

On the System Setup Main Menu screen, click System BIOS > Boot Settings.

2.

Click Boot Option Settings > Boot Sequence.

3.

Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the device down or up in the order.

4.

Click Exit, and then click Yes to save the settings on exit.

Related tasks

Boot Settings details

Viewing Boot Settings

Related references

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