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Rapid Recovery 6.7 - User Guide

Introduction to Rapid Recovery The Core Console Repositories Core settings Protecting machines
About protecting machines with Rapid Recovery Understanding the Rapid Recovery Agent software installer Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines Modifying deploy settings Understanding protection schedules Protecting a machine About protecting multiple machines Enabling application support Settings and functions for protected Exchange servers Settings and functions for protected SQL servers
Managing protected machines Snapshots and recovery points Managing privacy Encryption Authentication Replication Events Reporting VM export Restoring data Bare metal restore
About bare metal restore Differences in bare metal restore for Windows and Linux machines Understanding boot CD creation for Windows machines Managing a Linux boot image Performing a bare metal restore using the Restore Machine Wizard Using the Universal Recovery Console for a BMR Performing a bare metal restore for Linux machines Verifying a bare metal restore
Managing aging data Archiving Cloud accounts Core Console references REST APIs Glossary

Recovering replicated data

Day-to-day replication functionality is maintained on the source Core, while only the target Core is capable of completing the functions necessary for disaster recovery.

For disaster recovery, the target Core can use the replicated recovery points to recover the protected machines. You can perform the following recovery options from the target Core:

Events

The Rapid Recovery Core includes predefined sets of events. These events can be used to notify administrators of critical issues on the Core or about issues with jobs pertaining to backups, virtual export, replication and so on.

This section describes how to view events displayed on the Rapid Recovery Core Console. You can also learn about event notification methods and configuration, including setting up email notifications. Finally, you can configure notifications to change the amount of time event logs are retained, and reduce repetitive event notification.

Topics include:

Viewing events using tasks, alerts, and journal pages

From the Core console, you can view events for the Core, and you can view events for a specific protected or replicated machine.

The Events pages on the Core Console display a log of all system events related to the Rapid Recovery Core. To access and view events for the Core, click [Events] (Events).

The Events pages for a specific protected or replicated machine display a log of events related to that specific machine. To access and view events for a selected machine, click the machine name in the Protected Machines menu, and from the machine Summary page, click the Events menu.

Events pages (on the Core or a specified machine) are available in three views: Tasks, Alerts, and Journal.

Added to definition of Task.
All items shown in any category is an event. These views allow you to filter details about various subsets of events, as appropriate. The default view is to show tasks.

  • A task is an event related to a job. A job is a process that the Rapid Recovery Core must perform. Each job has a current state, and a start and end time and date. Some tasks are initiated manually or scheduled by the user. Examples include forcing a snapshot, scheduling a backup, or performing a restore from a recovery point. Other tasks are automatic functions, such as running nightly jobs, or performing rollup using the default retention policy.
  • An alert is a priority event, such as an error, warning, or important informational message. If you request notifications of any specific events, these notifications appear in the Alerts subset.
  • The journal shows a complete list of all logged events (for the Core, or the selected machine, as appropriate). This list is more comprehensive, showing jobs, high priority events, and lower priority events. This category includes passive and non-job events (such as the Core starting successfully, or reporting status from the license portal).

Complete the steps in the following procedures to view tasks, alerts, or a journal of all events:

Viewing tasks

A task is a job that the Rapid Recovery Core must perform, such as transferring data in a regularly scheduled backup, or performing a restore from a recovery point.

NOTE: As a task is running, it is listed in the Running tasks drop-down menu at the top of the Core Console. Clicking a running task opens the Monitor Active Task dialog box. From here you can cancel one or more running tasks. For more details, see the topic Viewing running tasks from any Core Console page. You can also suspend the scheduling of future tasks on the Core. This is useful, for example, when performing OS upgrades or server maintenance. For more information about this function, see the topic Suspending or resuming scheduled tasks.

Complete the following steps to view tasks specifically for the Rapid Recovery Core, or to view tasks associated with a specific machine.

  1. To view all tasks for the Rapid Recovery Core, from the icon bar, click [Events] (Events). The default view displays all tasks for the Core.

    If you want to view tasks for a specific protected machine, then navigate to the Summary page of the specified machine, and then click the Events menu. The default view displays all tasks for the selected machine.

  2. Optionally, to filter the list of tasks by keyword, start date, end date, or any combination, do the following, and then press Enter:
    1. To filter by keyword, enter the keyword in the Search keyword text box.
      For example, you can filter by key words such as "rolling up," "archive," "export," or "transfer."
    2. To filter by start date and time, enter the starting date and time using one of the following options:
      • In the From text box, type the date and time in format MM/DD/YYYY HH:MM AM/PM. For example, to search from the first day of January in 2016 at 8:00 AM, enter 1/1/2016 8:00 AM.
      • To select the current date and time, click the [Calendar] Calendar widget in the From text box and then click the current date. The current time automatically appears.
      • Click the [Calendar] Calendar widget, select the date, then click the [Clock] Clock widget and select the desired time using the controls. Click away from the calendar to accept the selected changes.
    3. To further refine the list of tasks that appears, you can also define an end date and time in the same format.

      The list of tasks is immediately filtered based on the criteria you selected.

  3. Optionally, you can filter the tasks appearing in the list as follows:
    Option Description
    [Active] To see only active tasks, click the Active tasks icon.
    [Queued] To see only tasks that are in the queue awaiting performance, click the Queued tasks icon.
    [Waiting tasks] To see only tasks that are waiting to be performed, click the Waiting tasks icon.
    [Completed tasks] To see only tasks that have been completed, click the Completed tasks icon.
    [failed tasks] To see only tasks that have failed, click the Failed tasks icon.
    To see all events, including the service events for the Core that are not displayed by default, click the Service icon.
  4. To export the list of tasks, select a format from the list and then click [Export] Export. In the resulting dialog box, confirm the export and then click OK.

    You can export using the following formats:

    Table 105: Export formats
    Format Description
    PDF Portable Document Format (default export format)
    HTML Web page format
    CSV Comma-separated values
    XLS Microsoft Excel 1997 - 2003 Workbook
    XLSX Excel Workbook
    The file of the type you selected is downloaded to the default location on the Core server.
  5. Click the [Job details] Job Details icon for any task to launch a new window with task details.
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