Create a relationship between the source and the target tenants to allow users to retrieve calendar availability information,
- Log in to Quest On Demand and choose an organization if you have multiple organizations.
- From the navigation pane, click Migration to open the My Projects list.
- Create a new project or open an existing project.
- Click the Accounts tile, or click Open from the Accounts tile to open the Accounts and User Data dashboard.
- Click Enable Calendar Sharing and verify the source and target domain names. Click Next to proceed.
- Schedule when the task will be started. Click Next to view the task summary.
- Name the task and check the selected options. Click Finish to save or start the task depending on schedule option selected.
Basic mailbox migration workflow consists of the following steps:
1 |
Collect Statistics |
2 |
Migrate Mailboxes |
3 |
Optional: Use Desktop Update Agent (DUA) to automatically reconfigure user Microsoft Outlook Profiles to connect to the Exchange Online server in the target tenant. |
Migration limitations indicated below may not be an exhaustive list of limitations as some may appear in unique customer migration scenarios, or arise due to platform or legacy support restrictions. In some cases, a solution to a limitation may already be on the product roadmap.
Quest On Demand migrates the following Mailbox components:
User mailbox |
✔ |
|
Shared mailbox |
✔ |
|
Distribution Group |
✔ |
|
Microsoft 365 Groups |
✔ |
|
Resource mailbox |
✔ |
e.g. conference rooms, equipment |
Inbox |
✔ |
|
Folders |
✔ |
|
Email |
✔ |
|
Calendars |
✔ |
|
Tasks |
✔ |
|
Journals |
✔ |
|
Notes |
✔ |
|
Rules |
✔ |
|
Folder Permissions |
✔ |
|
Public folders |
✔ |
|
Calendar acceptance status emails |
✔ |
|
Resource calendar permissions (e.g., for conference rooms) |
✔ |
|
Personal distribution lists |
✔ |
|
Personal contacts |
✔ |
|
Bounce notifications such as non-delivery reports or receipts (NDR) |
✔ |
|
Delivery Status Notifications (DSN) |
✔ |
|
Custom rules like color categorization of emails, specific logic, sub-calendars and flags |
✔ |
|
Calendar notifications such as invites, responses, cancellations, etc. |
✔ |
|
PST Connection to Outlook Profile |
✔ |
|
Calendar permissions sharing to more than 2 users |
✔ |
|
Pictures that have been added within a Business Card |
✔ |
|
Deleted items including recoverable deleted items. |
✔ |
|
Mailbox permission settings, sharing settings, delegates, and other mailbox-related settings |
✔ |
|
PST personal archives |
✖ |
Quest Offers a solution for PST to M365 migration |
Safe Sender or Blocked Lists |
✔ |
|
RSS Feeds |
✖ |
|
Client settings (e.g., default fonts), folder views, outlook customizations |
✖ |
|
User defined or custom fields |
✖ |
|
Notifications scheduled more than one week in the future |
✖ |
Default notifications that are set to 15 or 30 minutes will be migrated. |
Outlook Quick Steps |
✖ |
|