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Title
ITSS.Server failed to start error when trying to install IT Security Search -
Description
When running ITSS installation, missing components errors or failed installation errors may appear. Specifically, "Cannot find InTrust SDK" or similar. -
Cause
The initial download was not extracted fully or was corrupted during transfer. -
Resolution
Download the ITSS installation package again and upon extraction, ensure the following files are located in the Components folder:
ActiveRolesSetup.exe
ADCSRV.msi
ADCSRV_Upgrade.msi
INDEXING_TOOL.msi
ITSearch.msi
ITSearchSuite.exe
ITSearchWH_XXXXX.msi
sqlncli.msi