You can configure call classifications for your Cisco calls (such as local, long-distance, international, toll-free, and so on). When you set up chargeback costs, you can select the call classifications to which costs are assigned. For information about setting up chargeback costs, see Setting chargeback costs for Cisco .
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Click Add Classification for type of call that you want to define. |
For Cisco voice calls and peer-to-peer sessions, you can also create the call classifications that are used to identify the different types of calls for chargeback. For more information about specifying call classifications, see Setting call classifications for Cisco .
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On the Admin Settings page, click the Chargeback tile. |
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Click Add classification. |
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To add another threshold for the metric, click Add threshold and specify the value, units of measure, and color. |
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