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Toad Data Point 5.5 - Installation Guide

Installation

System Requirements

Review the following client and database server requirements for Toad® Data Point.

Client Requirements

Before installing Toad, ensure that your client system meets the following minimum hardware and software requirements:

Requirement Details

Platform

2 GHz processor (recommended minimum)

Memory

8 GB of RAM minimum, 16 GB recommended

Additional RAM Requirements: Using Local Storage, Cross-Connection Query, Business Intelligence connections, or NoSQL connections can require an additional 500 MB of RAM. These features start processes (mysqld.exe, hubproxy.exe) which persist for the Toad session.

Note: The memory required may vary based on the following:

  • Applications that are running on your system when using Toad
  • Size and complexity of the database
  • Amount of database activity
  • Number of concurrent users accessing the database

Hard Disk Space

800 MB to install Toad

450 MB to run Toad

Additional Recommendations: For retrieving large queries, allow 10 GB free disk space (or more, depending on the size of the data being retrieved). After retrieving 2500 rows, Toad saves data in a TMP (.tmp) file in the user's Temp directory. These TMP files are deleted when Toad closes.

Operating System

Windows Server® 2012

Windows Server® 2012 R2

Windows Server® 2016

Windows Server® 2019

Windows® 8.1 (32-bit or 64-bit)

Windows® 10

.NET Framework

Microsoft® .NET Framework 4.7.1

Teradata® .NET Data Provider

You must install the Teradata .NET Data Provider (13.10 or later) to use a Teradata native connection in Toad.

Note: To use a Teradata connection in a cross-connection query, you must also install a Teradata (13.10 or later) ODBC driver.

Additional Software

Visual C++ Redistributable for Visual Studio 2019. This software is required. It is included in installation using the .exe installer. If using the .msi installer, ensure that this software is installed prior to installation. See Visual C++ Redistributable for VS 2019.

For 64-bit Toad Data Point, both 32-bit and 64-bit Visual C++ packages are required.

Database Client

DB2® Client

Toad no longer installs a DB2 Client along with the Toad application. When connecting to a DB2 database, ensure that you have a DB2 Client or IBM Data Server Driver installed. Toad supports DB2 Client versions 9.7.6 through 11.1.

Oracle® Client

Toad can connect to Oracle using Direct Connect (no Oracle Client required) or using an Oracle Client or Oracle Instant Client. However, if you want to use LDAP, you must install an Oracle Client. Toad supports 9i or later Oracle Clients and Oracle Instant Clients.

Notes:

  • You cannot use Oracle Direct Connection in a cross-connection query.
  • To use an Oracle connection in a cross-connection query, you must install an Oracle Client (full install) or you must install the Oracle Instant Client plus the Oracle ODBC driver.

Additional Requirements

Web Browser

Microsoft® Internet Explorer® 11 or later

Screen

Recommended maximum DPI settings for Toad are 125%. It is possible to use Toad up to 200% but some dialog windows will not be completely usable anymore.

Maximum tested resolution for Toad is 3800 x 2160 px.

 

Server Requirements

Before installing Toad, ensure that your server meets the following minimum hardware and software requirements:

Requirement Details

Native Database Server

Toad supports the following databases:

Oracle 10g R2, 11g, 11g R2, 12c, 12c R2, 18c

Toad has been tested on Oracle Exadata 2.0 running Oracle database 11g R2.

SQL Server 2012 and SQL Server 2012 Express

SQL Server 2014 Enterprise and SQL Server 2014 Express

SQL Server 2016

SQL Server 2017

SQL Server 2019

Notes: 

  • SQL Server Compact Edition is not supported.
  • Storage Management is not available on SQL Server Express.

IBM DB2 for LUW 9.7, 10.1, 10.5, 10.5.0.5, 11.1, 11.5

IBM DB2 for z/OS 11, 12

Note: Toad may support IBM DB2 Express and SWE in addition to listed above servers but note that no testing was performed on it.

Note: Windows 8, 10 and Windows Server 2012 require the following Fix Pack in order to ensure registration of DLLs in Global Assembly Cache:

IBM DB2 LUW 10.5 Fix Pack 4
IBM DB2 LUW 10.1 Fix Pack 4
IBM DB2 LUW 9.7 Fix Pack 10

MySQL 5.0, 5.1, 5.5, 5.6, 5.7

MariaDB 5.5.5, 10.2.8, 10.3.2 (using MySQL provider)

SAP ASE 15.5, 15.7, 16 SP03

SAP IQ 15, 16

SAP SQL Anywhere 16

SAP HANA SPS 08, SPS 09, SPS 10, SPS 11, SPS 12, SAP HANA 2.0, SAP HANA 2.0 SPS 02

Teradata 12.0, 13.0, 13.10, 14, 15, 16

Access® 2007, 2010, 2013, 2016

Note: To use Access 2016 64-bit to connect to an Access database in Toad, the Microsoft Access Database Engine is required and might not be included in the Access installation. The engine must match the architecture (bitness) of Toad.

Excel® 2003, 2007, 2010, 2013, 2016

Note: To use Excel 2016 64-bit to connect to an Excel or .csv file in Toad, the Microsoft Access Database Engine is required and might not be included in the Excel installation. The engine must match the architecture (bitness) of Toad.

ODBC Database Server

Toad Data Point allows you to create a connection to a database that supports an ODBC 3.0 or later driver. ODBC connectivity provides basic querying capability, but may not be as full-featured as a native connection in Toad. Toad has been tested on the following databases, using an ODBC connection:

  • DB2 for i5/OS V5R4 and IBM i 6.1, 7.3
  • EDB Postgres Advanced Server 10
  • Greenplum® Database
  • Informix Dynamic 10.00, 11.0 (limited testing)
  • Ingres Community Edition 2006 R2 on Windows 32-bit (limited testing)
  • Netezza Data Warehouse Appliance 4.6.6, 6.0, 7.0, 7.2.1
  • PostgreSQL® 9.5, 9.6.3, 10
  • Vertica 4.1, 5.0, 5.1 (with 4.0, 4.1 ODBC driver), 6.0 (with 6.0 ODBC driver), 6.1, 7.0, 8.1, 9.0

Note: For a list of databases that are not supported, see Known Issues in the Release Notes.

Cloud Database Service

Oracle databases running on Amazon EC2

SQL Azure and Azure SQL Data Warehouse

Note:  To be able to utilize a majority of Toad functionality, please grant VIEW DEFINITION on the SQL Azure databases you want to work with.

SQL Server databases running on Amazon EC2

Toad can manage Amazon RDS and any other cloud or service offering compatible with MySQL.

Business Intelligence Connections

Toad has been tested with, and supports, the following Business Intelligence platforms:

SAP Business Objects XI 3.1, 4.1

Oracle Business Intelligence Enterprise Edition 12.2

Salesforce.com®

Microsoft SQL Server Analysis Services 2016

Google Analytics™

OData version 4

SharePoint® Server 2013

NoSQL Connections

Toad has been tested with, and supports, the following NoSQL platforms:

Azure Table Services

Apache Cassandra™ 3.11.0

Amazon DynamoDB

Apache HBASE™ 1.2.6

Apache Hive™ 2.1.0

Cloudera Impala 2.9.0, 3.2.0 with CDH 6.3.2. Toad Data Point has been certified by Cloudera.

MongoDB™ 3.4.6, 3.4.9, 4.0

Toad Intelligence Central

This release of Toad Data Point has been tested with Toad Intelligence Central 4.3 and 5.0.

Note: Some publishing features in this release of Toad might not be supported in earlier versions of Intelligence Central. For more information about compatibility between Intelligence Central versions and Toad Data Point 5.5 features, see the New Features section of the Toad Data Point Release Notes.

VM and Cloud Platform Environments In general, the databases and data sources listed in this table are also supported when installed on a virtual machine (VM) or cloud platform. See the database or data source documentation for more specific information.
Additional Testing

Data Set Size

The following Toad Data Point functionality has been tested with data sets of up to 5 million rows: SQL Editor, Data Compare, Import Wizard, Export Wizard, Publishing Data to Intelligence Central.

For the following Toad Data Point modules, working with very large data sets can impact performance. For best results in these areas, work with data sets of less than 1 million rows: Dimensional Viewer, Pivot Grid, manually sorting a result grid, performing more than one Data Compare at a time (such as running multiple Data Compare Automation scripts simultaneously).

Notes:

  • Performance can vary based on available disk space and memory, CPU speed, and the bitness of Toad, as well as the type and number of columns.
  • It is recommended to use Toad Data Point 64-bit when working with large data sets.
  • Import and export functionality was tested with .csv files.
  • Performance testing was conducted using Toad Data Point 64-bit.
Security Starting with Toad Data Point version 5.5, the TLS protocol v1.2 or above is required to work with an encrypted MySQL connection

Virtualization Support

Requirement Details
Application Virtualization

When deploying Toad in a virtualization environment, for best results ensure the system accurately reflects the applicable client hardware and software requirements listed in this document.

Toad has been developed using Microsoft guidelines (see Remote Desktop Services programming guidelines) and can be deployed and operated in virtualization environments such as Citrix XenApp, Microsoft App-V, and VirtualBox.

See Install Toad on Citrix® Systems for more information.

Server Virtualization

Toad has been tested with the following:

  • Oracle VM 3.1 running on Red Hat Enterprise Linux 64-bit with Oracle 11gR2
  • Oracle VM 2.2 running on Windows 2008 32-bit with Oracle 11gR2

User Requirements

User Requirements to Install Toad

Only Windows Administrators and Power Users can install Toad.

Note: The following exceptions exist for Power Users:

  • (DB2 only) A Power User can install Toad as long as this user belongs to the DB2ADMNS or DBUSERS group.

If an Administrator installs Toad, the Administrator can share the Toad shortcut icon on the desktop and menu items with any user—a Power User, Restricted User—on the computer.

If a Power User installs Toad, a Restricted User cannot do the following:

  • Associate file extensions.
  • View the Toad shortcut icon on the desktop or the Toad menu options in the Windows Start menu. As a workaround, Restricted Users can create a shortcut to Toad from the install directory and place the shortcut on their desktop.

User Requirements and Restrictions for Running Toad

The following describes the requirements and restrictions for users who launch and run Toad:

  • (DB2 only) A Windows Power User or Restricted User must belong to the DB2ADMNS or DB2USERS group. To add the user to one of these groups, select Start | Control Panel | Administrative Tools | Computer Management | System Tools | Local Users and Groups | Groups | DB2ADMNS or DB2USERS.
  • (DB2 only) A Windows Power User or Restricted User does not have the authority to add or remove DB2 catalog entries using the Toad Client Configuration wizard. However, these users can use the Import Profile function in the Toad Client Configuration wizard to import catalog entries to Toad.
  • (DB2 only) To take full advantage of Toad for DB2 LUW functionality, the user ID specified in the Toad connection profile for each DB2 for LUW database connection requires the authorizations listed in the following document:

    ToadDB2LUWAuthorizations.xls

  • (DB2 only) As a minimum requirement to manage a DB2 for z/OS subsystem in Toad, the user ID defined in the Toad connection profile for the subsystem must either have SYSADM privileges or SELECT privileges on the DB2 catalog tables. For a complete list of authorizations (and corresponding GRANT statements) a user requires to take full advantage of Toad for DB2 z/OS functionality, refer to the following document:

    ToadDB2zOSAuthorizations.doc

  • To create or modify the QuestSoftware.ToadSecurity table to enable Toad Security, the user who maintains this table must have privileges to create, insert, update, and delete it. All other users need only the ability to read the QuestSoftware.ToadSecurity table to use Toad Security features.

 

Install Toad

 

Beginning with release 3.2, Toad® Data Point is available in two editions: Base and Professional.

Beginning with release 4.1, Toad Data Point is available in a 64-bit version, as well as a 32-bit version.

To install Toad

  1. Run the ToadInstaller.exe.

    For individual installation, the .exe file is recommended. The Microsoft Visual C++ 2015 Redistributable is required by Toad. This software is included in the installation when using the .exe file, but not when using the .msi file. Please ensure Visual C++ Redistributable for VS 2015 is installed prior to installation using the .msi file. See MSI Prerequisites for more information.

    For help with installation errors, see Troubleshoot Installation Errors.

  2. If you are running the combined installer in a 64-bit environment, on the Choose Installer page, select the version to install: 32-bit or 64-bit.

    Note: Install 32-bit Toad if you intend to use a 32-bit ODBC driver.

  3. Select a destination folder and other options. Review the following for additional information.

    Install Wizard Page Description
    Destination Folder

    Select a destination folder or use the default.

    Install Type

    Typical Install—Select to install Toad normally.

    Read-only Install—Select to install Toad as a read-only application. See Read-Only Installation for more information.

    Additional Properties

    Allow saving passwords(default) Select to allow Toad to save passwords for data source connections.

    Prohibit saving passwords—Select to prohibit Toad from saving connection passwords.

    Note: If this option is selected, the Automation module will be disabled in this installation of Toad.

Side-by-side Installation

Toad Data Point 4.1 (or later) supports side-by-side installation of versions with different architecture (bitness) as long as they are also different releases (e.g., 4.0 and 4.1) or different editions (e.g., Commercial and Beta).

For example, you could install the following side-by-side:

  • A 32-bit 4.1 Commercial edition and a 64-bit 4.1 Beta edition
  • A 32-bit 4.0 Commercial edition and a 64-bit 4.1 Commercial edition

Troubleshoot Installation Errors

Error Message: The Microsoft Visual C++ 2015 Redistributable is not installed correctly

You might encounter this error if the prerequisites for the Microsoft Visual C++ 2015 Redistributable are not installed prior to installing Toad. If you encounter this error, do the following:

  1. Uninstall the Microsoft Visual C++ 2015 Redistributable using the Control Panel.
  2. Install the missing software. See Universal C Runtime Update Prerequisites or use one of the following links:
  3. Run the ToadInstaller.exe again.

Specify App Data Directory Location

Toad Data Point 5.5 stores settings files in the user's Application Data directory. The default location cannot be modified from within the application. Toad provides two methods to change the default location: by using a Registry setting or by using a command switch in a Toad shortcut.

Use the Registry setting method to change the application data directory from Roaming to Local. Use the command switch method to change the location to any new path.

To change Toad Application Data directory location from Roaming to Local

In the Registry under Toad Data Point (Computer\HKEY_CURRENT_USER\Software\Quest Software\Toad Data Point\5.5), add LOCALSETTINGS with a value of 1.

See the following table for default (Roaming) and resulting (Local) directory path.

Caution: All current Toad settings will be lost after applying this Registry setting unless you manually copy the settings files from the default location (Roaming directory) to the new location (Local directory). Copy the settings files BEFORE you add the Registry setting and BEFORE opening Toad.

Operating System

Default Location New Location when
LOCALSETTINGS = 1

Windows Server 2008

Windows 7

Windows 8

Windows 10

C:\Users\username\ AppData\Roaming\Quest Software\Toad Data Point 5.5

C:\Users\username\ AppData\Local\Quest Software\ Toad Data Point 5.5

To change Toad Application Data directory location using a command-line switch

You can override the default Application Data directory by running Toad with the command switch:

Toad.exe --datadir="YourNewDirPath"

To instruct Toad to always use the new directory path, add the command switch and the new directory path to a Toad desktop shortcut. Then use the desktop shortcut when opening Toad.

  1. To add the command switch, right-click the Toad shortcut and select Properties.
  2. Enter the command switch and add the directory path in quotes (replace "YourNewDirPath" with your directory path).

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