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Security Explorer 9.9 - User Guide

Getting Started with Security Explorer Managing permissions Searching Managing security Managing objects
Managing folders and files Managing shares Managing registry keys Managing services Managing tasks Managing groups and users Managing Favorites Managing Enterprise Scopes Updating licenses Managing network drives
Working with Microsoft SQL Server Working with Microsoft Exchange
Checking minimum requirements Viewing Exchange permissions Granting Exchange permissions Revoking Exchange permissions Cloning Exchange permissions Searching for Exchange server objects and permissions Backing up and restoring Exchange server security Modifying Exchange permissions Managing Exchange group memberships Exporting Exchange security permissions Creating Exchange databases Creating public folder mailboxes Managing Exchange administrators Managing Exchange distribution groups Managing mail contacts Managing mail users Managing mailboxes Managing mailbox folders Managing public folders Using role based access control Setting options for Exchange security
Working with Microsoft SharePoint Working with Access Explorer Working with Microsoft Active Directory Customizing Security Explorer Using the command line Using PowerShell cmdlets Troubleshooting

SharePoint web service removal fails

If you find that you are unable to remove the SharePoint® Web Service and try the manual process, the manual process may fail because a timer job is still in process.

To delete the timer job and remove the SharePoint web service
1
On one of the servers in the SharePoint farm. run the command stsadm.exe –o enumsolutions.
To view the command
a
Open the SharePoint Security module.
b
Select SharePoint | Manage SharePoint Farms and Sites.
c
Click Manual Web Service Deployment/Removal.
d
Click Manual Web Service Removal.
e
Click Verify Command to open the SharePoint Web Service Commands page where you can copy and paste the command.
2
Examine the output.
•
If the output does not show a solution name SLWebServices_1.00.0009.wsp (or similar), then the web service is uninstalled and no further action is required.
•
If the output does show a solution name SLWebServices_1.00.0009.wsp (or similar) then the web service is still installed. The Deployed flag will probably display FALSE.
3
Try to remove the solution manually by running two commands in sequence.
a
Execute the stsadm.exe –o retractsolution –name SLWebServices_1.00.0009.wsp command. You may need to wait a few moments before running the second command to allow the retraction to finish.
b
Execute the stsadm.exe -o deletesolution -name SLWebServices_1.00.0009.wsp command.
To view the commands
a
Select SharePoint | Manage SharePoint Farms and Sites.
b
Click Manual Web Service Deployment/Removal.
c
Click Manual Web Service Removal.
d
Click Removal Commands to open the SharePoint Web Service Commands page where you can copy and paste the commands.
4
Examine the output.
•
If these commands succeed, the web service is uninstalled and no further action is required. You can confirm the uninstall by running the stsadm.exe –o enumsolutions command again.
•
If this command does not succeed, the output will mention that a retraction is already in process. This is the timer job that you need to remove.
5
To remove the timer job, browse to the central administration console and delete the timer job (Central Administration | Operations | Timer Job Definitions).
6
After the timer job is removed, retry the retractsolution and deletesolution commands in step 2. This time the commands should succeed.

Uninstalling Security Explorer

Use Control Panel | Programs and Features to uninstall Security Explorer 9.

 
* 
NOTE: Some Security Explorer folders remain after the uninstall process. The folders in the installation directory contain the log files created after the product was installed. These folders may be deleted manually.

The user profile directory contains setting folders with items such as saved search criteria, saved alternate credentials, favorites, and enterprise scopes. During the uninstall process, you are asked if you want to remove these settings folders. If for any reason, Security Explorer is unable to remove the settings folders, you can delete them manually.

•
For a single user, the settings folders are located at C:\Users\<User Name>\AppData\Local\Quest.
•
If the configuration information was shared (see Setting advanced options) the settings folders are located at C:\ProgramData\Quest.

 

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