Rapid Recovery 6.8 - User Guide

Credentials Vault is a usability feature of Rapid Recovery release 6.8 and later that manages account login credentials used within the Rapid Recovery Core Console. Use of this feature is optional.

When performing operations such as adding a machine or cluster to protection, setting up virtual export or replication, connecting to a repository, archiving or restoring archived recovery points, and so on, you are prompted to enter account credentials. For each user account, credentials include the user name, password, and a description field to identify the account. After you enter your credentials, if you choose to, you can add them to the Credentials Vault.

Thereafter, the next time you want to perform an operation in the Core Console that uses the same account, instead of manually entering your user name and password, you can select the account from a drop-down menu.

The Credentials Vault simplifies management of your passwords. For example, if your organization has a security policy mandating password changes at frequent intervals, one visit to the Credentials Vault page can let you easily update your password for each user account accessed from the Rapid Recovery Core Console.

The Credentials Vault is unobtrusive. Sections of the Core Console UI that are enabled for the Credentials Vault include a + sign next to the User name field when prompted for credentials.

As its name implies, the Credentials Vault includes security features. For example:

Credential information in the vault is encrypted.
Once entered and saved, passwords are not displayed. This reduces the chance of exposure of individuals' passwords when multiple users access the Core.
By design, Cloud credentials are managed separately in the Core Console.

At any time, you can open the Credentials Vault page in the Core Console to view and manage accounts saved in the Credentials Vault. If no accounts have been entered yet, optionally, you can add them directly from this page.

For information on adding accounts to the vault, see Adding accounts to the Credentials Vault.
For more information on viewing and modifying account credentials held in the vault, see Viewing or changing accounts.
For information on using account credentials saved in the vault, see Using credentials from the vault.

Command Line and PowerShell scripts exist to support this feature. For more information about the Credentials Vault, see the most recent edition of the Rapid Recovery Commands and Scripting Reference Guide.

Adding accounts to the Credentials Vault

You can add accounts to the Credentials Vault from the Credentials Vault page, or from practically any Rapid Recovery Core Console window or wizard in which account credentials are requested.

Follow this procedure to add accounts to the Credentials Vault.

Do one of the following:
1. If you are on the Credentials Vault page of the Core Console, click + Add New Account.
2. If you are viewing a Credentials Vault-enabled wizard page, window, or dialog box in the Rapid Recovery Core Console, next to the User name field, click +.
The Add New Account dialog box opens.

If you already entered your account user name and password, those fields are populated. By default, the Description field populates with the current system date and time.
In the User name field, if required, enter the user name for this account.
In the Password field, i required, enter the password for this account.
In the Description field, enter a meaningful text description of this account. Do not skip this step.

Caution: Replace the default text with a unique text string that clearly describes the account it represents.

Quest strongly recommends adding well-planned descriptions for accounts held in the vault. Consider the following points:
- Some users will have two or more accounts saved to the Credentials Vault with the same user name. Particularly in these cases, it is the description field that lets you identify the correct account in the vault.
- For security purposes, passwords saved to the vault are never displayed.
- Since passwords are not displayed, you cannot rely on the combination of user name and password to later identify the purpose of the account.
- If you add the same credential to the vault, you can later merge them.
When satisfied with your selections, click OK.
The Add New Account dialog box closes, and your account credentials information is saved securely to the vault.

Viewing or changing accounts saved in the vault

Follow this procedure to view accounts in the Credentials Vault, or to edit, merge, or remove accounts.

From the Rapid Recovery Core Console, click the (More) menu, and then select Credentials Vault.
The Credentials Vault page appears. For each account, the user name, description, and utilization appears.
In the User name field, if you want to see when the account information was last modified, click .
In the Description field, read the descriptive text to help identify which account this record represents.
In the Utilization field, see how many systems reference this account from the vault.
To edit any record, do the following:
1. From the row for the appropriate account, click (More) and then select Edit.
  The Edit Account dialog box appears.
2. If you want to change the user name associated with this account, in the User name field, update the information.
3. If you want to change the password currently saved for this account, in the Password field, enter the appropriate password.
  
  NOTE: Since passwords are not viewable, if you have any concerns about the password associated with this account, simply re-enter the appropriate password in the Password field.
4. If you want to update or change the description, enter the updated information in the Description field.
5. When satisfied, click OK.
To merge account records (for example, if you created more than one entry for the same account), do the following:
1. From the row for the appropriate account, select Merge to account.
  The Merge to Account dialog box appears.
2. From the Target account field, select the other account with which you want to merge this account record.
3. Click Merge.
  The Merge to Account dialog box closes, the screen refreshes, and the account records are merged.
To remove an account from the Credentials Vault, from the row for the appropriate account, click (More) and then select Remove.

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