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NetVault 13.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

Using the deviceconfig utility

•
About deviceconfig
•
Configuring default settings for tape libraries
•
Configuring default settings for tape drives

About deviceconfig

The deviceconfig utility is a console application that can be used to configure advanced device settings for all types of tape libraries and drives. This utility is automatically installed on the NetVault Server and Client machines.

The deviceconfig utility is located in the “bin” directory under the NetVault installation directory.

To use this utility, you must be logged-in with Administrator privileges on Windows machine and root user privileges on Linux and UNIX.

Configuring default settings for tape libraries

To configure default settings for a tape library:
1
Start a terminal session or command window, and navigate to the “bin” directory under the NetVault installation directory.
2
Type the following command:
deviceconfig [-servername <FQDN> (-httpport <HTTP port> |
-httpsport <HTTPS port>)] -username <NetVault user>
-password <user password>
‑librarymachine <library machine name> -libraryname <library name>
These options are described in the following table.
 
Table 154. Options for modifying tape library settings using deviceconfig
Option
Description

-servername

Specifies the FQDN, or IP Address of the NetVault Server.

With this option, you must specify either the HTTP or HTTPS port to connect to the remote Web Service.

If you omit this option, the local server is used. The deviceconfig utility connects to the local Web Service and automatically detects the local Web Service configuration.

-httpport

Specifies the HTTP port for Web Service. This option is only required if the server name is supplied.

-httpsport

Specifies the HTTPS port for Web Service. This option is only required if the server name is supplied.

-username

Specifies a valid NetVault user name.

-password

Specifies the password for the user account.

-librarymachine

Specifies the name of the NetVault machine to which the library is attached.

-libraryname

Specifies the name of the library.

Press Enter.
3
The deviceconfig utility displays the Changer Configuration screen. You can access the configuration settings by pressing the corresponding option number. The available setting types include the following:
•
Configuration: To configure general settings for a tape library, select this option. For more information about these settings, see General settings for tape libraries.
•
Cleaning: To configure drive cleaning settings for a tape library, select this option. For more information about these settings, see Drive cleaning settings.
•
Mixed Media: To configure mixed media settings, select this option. For more information about these settings, see Mixed media settings.
4
To save the changes and quit, press s.
(To quit without saving the changes, press q.)
Examples
•
deviceconfig -username default -librarymachine Server-A ‑libraryname MyCustomName
•
deviceconfig -username admin -password mypassword -librarymachine Server-A ‑libraryname “Server-A: 2-0.4.0 (SONY LIB-304)”
•
deviceconfig -servername 10.11.25.125 -httpsport 8443 -username admin ‑password mypassword -librarymachine Client-A -libraryname MyCustomName-2

General settings for tape libraries

On the Configuration screen, the following settings are available.

 
Table 155. General settings for tape libraries
Setting
Description

Need command to open entry/exit port

The default setting is OFF. To change it, press the option number.

Do not issue unload commands to drives

The default setting is OFF. To change it, press the option number.

Must unload drive(s) to open door

The default setting is OFF. To change it, press the option number.

Do not overlap commands to arm and drive

The default setting is OFF. To change it, press the option number.

Return inactive media to slot delay

Type the timeout period for media inactivity. The timeout period is specified in number of seconds. NetVault returns the media to the slot if no activity occurs within the specified period. The default value for this option is 30 seconds.

To retain the media indefinitely in the drive, set this option to zero (0).

The default value of device config in ACSLS libraries is 120 seconds.

Mark Unknown Media Blank

The default setting is OFF. To change it, press the option number.

When it is set ON, NetVault marks unknown tapes as BLANK without reading the tape headers. You still need to run the Blank command to actually delete the data and use the media for backups.

Do Not Scan Unknown Media

When you add tapes to a library, and close the door (or restart the library), NetVault takes an inventory by reading the media barcodes. If NetVault cannot find the barcode for a piece of media in the Media Database, it marks that tape as UNKNOWN. You can use the Mark Unknown Media Blank option to mark such tapes as BLANK.

If you do not mark the unknown tapes as BLANK, NetVault starts loading each unknown tape into one of the drives to scan for backups and on-tape indices. On large systems, this process can increase the burden on the drive resources.

If you do not want to scan the unknown tapes automatically, change the setting to ON. When it is set ON, the unknown tapes are marked as UNKNOWN.

Check if Offline Media is Available

Enter or select the amount of time.

NetVault waits for an offline media to become online. The request times out if the media does not become available within the specified period. The timeout for the availability of offline media is specified in minutes. The default value for this parameter is 10 minutes.

Entry / Exit Port Locks Arm

The default setting is OFF. To change it, press the option number.

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