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NetVault 13.0 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out
Safe Mode in NetVault

Specifying additional options

1
On the Advanced Options page, click Additional Options, and configure the following settings.

Enable Encryption

NetVault provides two encryption plug-ins:

NetVault Plug-in for Standard Encryption (Plug-in for Standard Encryption)
NetVault Plug-in for Advanced Encryption (Plug-in for Advanced Encryption)

These plug-ins provide support for CAST-128, AES-256, and CAST-256 algorithms to meet regulatory backup security requirements. For more information about these plug-ins, see the Quest NetVault Plug-in for Standard Encryption User’s Guide or Quest NetVault Plug-in for Advanced Encryption User’s Guide.

Once the Plug-in for Standard Encryption or Plug-in for Advanced Encryption is installed on a client, you can do either of the following:

The job-level encryption option is useful in the following situations:

To perform job-level encryption for a primary backup, select the Enable Encryption check box. For more information about using job-level encryption for a secondary copy, see Encrypt Secondary Copy Only.

Enable Deduplication

Deduplication is enabled by default. Clear this check box if the target device does not support data deduplication.

When performing backups to devices that support deduplication, we recommend that you clear this check box for the following jobs:

Incremental Backups that you want to consolidate using the Plug-in for Consolidation. By not selecting this option, you eliminate the unnecessary overhead of rehydrating the deduplicated Incremental Backups during the consolidation process. You can enable deduplication while backing up the Consolidated Full Backup.

Verify After Backup

To verify the stream length written to the media and ensure that no blocks were dropped during backup, select this check box.

Backup verification is performed as Phase 2 job after the actual backup is completed. If any dropped blocks are detected, the verification phase reports an error and fails. You must run the backup again if the verification phase fails.

By default, the verification job runs on the NetVault Server. To configure a different client to run the verification phase, see Configuring default settings for Verify Plug‑in.

Use Network Compression

To use network compression while transferring data over the network, select this check box.

The data is compressed on the backup client before being transferred over the network. On the machine to which the target device is attached, the data is decompressed before being written to the media.

Network compression does not work for the following types of jobs:

Backups performed using the NetVault Plug-in for NDMP, NetVault Plug-in for NetWare, and NetVault Bare Metal Recovery products.

Don't Add Saveset Items to the Restore Search Catalog

To exclude a backup with a selected saveset from cataloging, select this check box.

To check the cataloged status (Yes or No) of a saveset, see the ‘Cataloged’ column on the Create Restore Job - Choose Saveset page

2
Click Set to save the settings and close the dialog box.

Creating a Secondary Copy

1
On the Advanced Options page, click Secondary Copy.
2
Click the Create Secondary Copy check box, and configure the following settings.

Copy with

Select the method that you want to use to create the Secondary Copy. The available methods are:

For more information about these methods, see Secondary Copy.

NOTE: On NetVault Server 10.0.5 and later, the Plug-in for Data Copy creates index version 4, which is incompatible with earlier versions of NetVault. A client running NetVault 10.0.1 or an earlier version cannot read these index files. To restore Data Copy savesets generated from NetVault Server 10.0.5 or later, the client must also be running NetVault 10.0.5 or later.

Run copy job on

By default, the secondary copy job runs on the NetVault Server. If you want to run the job on a particular client, select the target client.

You can use this option to perform backups on a client with a locally attached physical or virtual tape device.

IMPORTANT:  

Use Schedule Set

Select an existing Schedule Set, or click Create New, and configure the schedule type and schedule method. For more information, see Creating Schedule Sets.

NOTE: You cannot use the Repeating and Triggered schedule types to run Secondary Copy jobs. A Secondary Copy job can run only after the Phase 1 job completes successfully. The Repeating and Triggered schedule types can cause a situation where a Secondary Copy job is configured to start before the source saveset is available.

Use Target Set

Select an existing Target Set, or click Create New, and configure the target device and media options for the job. For more information, see Creating Target Sets.

Use Source Set

Select an existing Source Set, or click Create New, and configure the source device options for the job. For more information, see Creating Source Sets for backup jobs.

Maximum Streams for Data Copy

Type or select the maximum number of parallel streams that can be generated for the Data Copy job. By default, a single data stream is generated to copy the data items in a sequential manner.

Media Request Timeout

Type or select the amount of time NetVault waits for the backup media. The timeout value is specified in number of minutes. The default value is 10 minutes.

If the required media item is not available within the specified interval, the job is automatically aborted.

If you set the value to zero (0), the Secondary Copy job waits indefinitely until the media is provided or the job is manually aborted.

The maximum timeout period that can be set is 1440 minutes (24 hours), which ensures that current instance is aborted before NetVault runs the next instance of a Daily job.

NOTE: The media request timeout for Phase 1 Data Copy jobs (created using the Plug-in for Data Copy) is controlled by the Media Request Timeout setting in the Backup Options Set; it is not controlled by the Media Request Timeout setting in the Target Set. The media request timeout for Phase 2 (Secondary Copy) Data Copy and Duplicate jobs is controlled by the Media Request Timeout specified in the Backup Advanced Options Set.

Encrypt Secondary Copy Only

To perform job-level encryption for a secondary copy, select the Enable Encryption check box.

This option can only be used with the Data Copy method. To use this option, the Plug-in for Standard Encryption or the Plug‑in for Advanced Encryption must be installed on the client.

Note the following:

If the primary copy is encrypted, the Data Copy method automatically creates an encrypted saveset whether you select the Encrypt Secondary Copy Only check box or not. Therefore, this option is only useful when you want to create an encrypted secondary copy from an unencrypted primary copy.
Encrypted primary backups are not encrypted again if you select the Encrypt Secondary Copy Only check box for a Data Copy.

For more information about using job-level encryption for a primary backup, see Enable Encryption.

Migrate (Discard Original)

To migrate the backup instead of creating a copy, select this check box. After copying the data, NetVault deletes the index for the original backup.

NOTE: When creating copies of the Plug-in for FileSystem backups, the Migrate option can only be selected for Full Backups that do not have any associated Incremental or Differential Backups. If you select this option for a Full Backup that has an associated Incremental or Differential Backup, NetVault creates the secondary copy successfully, but it does not delete the index for the primary or original backup. For such backups, after creating the copy, you must manually retire the primary or original backup.

Allow Streams to Share Media

This check box is not selected by default.

You can use this option to convert multiple data streams into a sequential data stream. If you do not select this check box, each stream is written separately.

If you are using a disk-based device to store the backup, multiple streams are recommended. For such jobs, there is no need to select this check box.

If you do not select the Allow Streams to Share Media check box for tape devices, each data stream targets a separate media item. Any tape that is used to write a stream is excluded from the allowable media items. If enough tapes are not available for the job, the job fails. When using tape devices to store the backups, you can select this check box to use minimal media items.

Use Optimised Replication Between Devices that Support this Feature

Optimized replication enables transfer of deduplicated data directly from one device to another device of the same type during a Data Copy or Duplicate operation. It provides an efficient method to create secondary copies and offers the following advantages:

The following storage devices support optimized replication:

Quest DR Series systems: To perform optimized replication, both the source and target Quest DR Series systems must be running the same release version of the DR OS. Replication is not supported between systems that run different releases of the OS.
NetVault SmartDisk devices: To perform optimized replication, you require NetVault SmartDisk 2.0 or later.
DD Boost-enabled Data Domain systems: The secondary copy backups between two DD Boost-Enabled Data Domain systems use the managed file-level replication feature provided by DD Boost.

Select Source Media Before Target Media

When you select this check box, NetVault tries to acquire the source media before it attempts to acquire the target media for the Data Copy and Duplicate backups.

Use Life of Original

This option is selected by default. To use the original saveset’s retirement period, leave this option selected.

Discard After

To configure a different retirement period for the Duplicate or Data Copy saveset, select this option.

Type or select the length of time that you want to retain the backup, and in the associated list, select the Days, Weeks, Months, or Years option. You can set only time-based retirement period for the copy.

Force Expiry

This check box is displayed when you select the Discard After option.

By default, if a Secondary Copy has any dependent backups, its retirement is deferred until all dependent backups are ready for retirement.

You can select this check box to retire a Secondary Copy according to its retirement schedule. Forcing this behavior can cause early retirement of dependent Incremental and Differential Backups.

To apply this rule globally to all backups, you can modify the Media Manager settings. For more information, see Configuring retirement rules for dependent backups. If the Retirement Timing Control option is set to Force Always, the Force Expiry option is used, regardless of state of this check box.

5
Click Set to save the settings and close the dialog box.

Configuring pre- and post script options for backup jobs

You can use the pre- and post-script options to run user-defined scripts before a job starts or after a job completes. You can use these scripts to perform tasks such as dismounting or shutting down a database before the job starts or mounting or starting the database after the job completes.

Before configuring pre- or post-scripts, review the following information:

The script should be an executable file, for example, “.bat” files on Windows and “.sh” files on Linux.
The script file should reside on the target client. It should be available in the scripts directory under the NetVault installation directory.
The pre- and post-scripts can contain run-time parameters. These parameters are stored in the environment variable NV_USER_ARG. You can also use other NetVault environment variables in the scripts. For a list of available environment variables, see Environment variables in NetVault.
psmail: Use this script to send the job completion status to the specified email addresses.
psmail_logs: Use this script to send the job completion status and job logs to the specified email addresses.
Linux and UNIX: psmail or psmail_logs
Windows: psmail.bat or psmail_logs.bat
1
On the Advanced Options page of the target client, click Pre & Post Scripts, and configure the following settings.

Pre Script

This option allows you to run a user-defined script before a job starts. You can use this script to perform any pre -backup preparation, such as dismounting or shutting down a database.

To run a pre -script, do the following:

In the Pre Script box, specify the script filename.
In the User Parameter box, provide the values for the run-time parameters. The value should be valid and conform to its usage in the script. NetVault does not perform any validity checks for the user parameters.

Post Script

This option allows you to run a user-defined script after a job completes. You can use this script to perform any post -backup processing, like mounting or starting a database after a job completes.

To run a post -script, do the following:

In the Post Script box, specify the script filename.
In the User Parameter box, provide the values for the run-time parameters. The value should be valid and conform to its usage in the script. NetVault does not perform any validity checks for the user parameters.
2
Click Set to save the settings and close the dialog box.

Pre script

Success

Success

Success

Fail

Fail

Backup job

Success

Success

Fail

Does not run

Does not run

Post script

Success

Fail

Success

Success

Fail

Overall job status

Job completes successfully.

Job completes, but a post-script error is reported.

Job fails, but the post-script runs. An error is reported.

Job fails, and a pre-script error is reported.

Job fails; pre‑ and post-script errors are reported.

Configuring user-defined events for backup jobs

When creating a backup job, NetVault lets you configure user-defined events that can be raised when the job completes successfully, completes with warnings, or fails. You can use these options when you want to be notified about the completion status of individual jobs.

You can also raise user-defined events for individual backup jobs, restore jobs, report jobs, policies, and log messages. You can use various notification methods to receive notifications when the predefined or user‑defined events occur in NetVault. For more information, see Using global notification methods.

You can configure the user-defined events in the Backup Advanced Options Set. Once you create a user‑defined event, you can raise it for any job or backup policy. NetVault adds the user-defined events to the event class Jobs — User defined. You can then set up one or more notification methods for the event to receive notifications when the event is raised.

1
On the Advanced Options page, click Events, and configure the following settings.

Job is Successful

Type or select the event that you want to raise when the job completes successfully.

Job has Warnings

Type or select the event that you want to raise when the job completes with warnings.

Job Fails

Type or select the event that you want to raise when the job fails.

2
Click Set to save the settings and close the dialog box.
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