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NetVault 13.0.3 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out
Safe Mode in NetVault

Configuring TCP/IP buffer sizes

In most cases, the default buffer sizes for the TCP/IP sockets are adequate, and should not be changed. For guidance on optimal buffer sizes and TCP/IP tuning, see your OS documentation.

To change buffer sizes for the TCP/IP sockets:
1
In the Navigation pane, click Change Settings.
2
On the NetVault Server Settings page, complete one of the following actions:
•
To configure default settings for the NetVault Server, continue to Step 3.
•
To configure default settings for a NetVault Client, click Clients. In the NetVault Clients table, select the client, and click Next.
3
Under System and Security, click General. In the General dialog box, configure the following settings.
 
Table 136. TCP/IP send and receive buffer sizes
Setting
Description

Minimum network send buffer size

This setting determines the minimum send buffer size for a TCP/IP socket.

The default value is 1KB. To adjust the buffer size, type or select the new value. The buffer size must be set in KB.

Maximum network send buffer size

This setting determines the maximum send buffer size for a TCP/IP socket.

The default value is 16384KB. To adjust the buffer size, type or select the new value. The buffer size must be set in KB.

Minimum network receive buffer size

This setting determines the minimum receive buffer size for a TCP/IP socket.

The default value is 1KB. To adjust the buffer size, type or select the new value. The buffer size must be set in KB.

Maximum network receive buffer size

This setting determines the maximum receive buffer size for a TCP/IP socket.

The default value for this option is 16384KB. To adjust the buffer size, type or select the new value. The buffer size must be set in KB.

4
Click Apply to apply the new settings and close the dialog box.
 
* 
NOTE: On Windows, the registry settings must be modified to increase the TCP/IP buffer size. For more information about these settings, see the KB article https://support.microsoft.com/en-us/kb/823764 from Microsoft.

Changing language and locale settings

To change the language and locale for NetVault:
1
In the Navigation pane, click Change Settings.
2
On the NetVault Server Settings page, complete one of the following actions:
•
To configure default settings for the NetVault Server, continue to Step 3.
•
To configure default settings for a NetVault Client, click Clients. In the NetVault Clients table, select the client, and click Next.
3
Under System and Security, click General. In the General dialog box, configure the Language Selection setting.
Select the preferred language for NetVault. The available options are:
•
Chinese (Simplified)
•
English
•
French
•
German
•
Japanese
•
Korean
4
Click Apply to apply the new settings and close the dialog box.
5
Close the NetVault WebUI, and open it in a new browser tab or window.

Changing language settings for NetVault WebUI

To change the display and input language for NetVault WebUI:
•
On the Header pane, click Language, and from the list of available languages, select the display and input language for NetVault WebUI. The available options are:
•
Chinese (zh)
•
English (en)
•
French (fr)
•
German (de)
•
Japanese (ja)
•
Korean (ko)

Disabling pre-installation package compatibility check

Before installing a plug-in, NetVault ensures that the installation package is compatible with the client OS type and bitness. You can disable the pre-installation compatibility checks, if necessary.

To disable pre-installation compatibility checks for packages:
1
In the Navigation pane, click Change Settings.
2
On the NetVault Server Settings page, complete one of the following actions:
•
To configure default settings for the NetVault Server, continue to Step 3.
•
To configure default settings for a NetVault Client, click Clients. In the NetVault Clients table, select the client, and click Next.
3
Under System and Security, click General. In the General dialog box, configure the following setting:
•
Package Install System Check: This check box is selected by default. Before installing any plug‑in, NetVault ensures that installation package is compatible with the client OS and bit-type. The installer reports an error if the package is incompatible.
To disable pre-installation package compatibility checks, clear the check box.
 
* 
NOTE: When you disable package check, you risk installing an incompatible package.
4
Click Apply to apply the new settings and close the dialog box.
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