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NetVault 13.0.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out
Safe Mode in NetVault

Creating a global purge policy for the Reports Database

By default, the Reports Database Manager deletes all records that are older than 31 days. You can override this behavior with a custom age-based or size-based purge policy for the Reports Database.

To create a global purge policy for the Reports Database:
1
In the Navigation pane, click Change Settings.
2
Under User Interface, click Reporting.
3
In the Reporting dialog box, under Tables, configure the following settings.
 
Table 144. Global purge settings for the Reports Database
Setting
Description

Tables default to being part of the global purge group

By default, the global purge policy is applied to all tables in the Reports Database. You can override this behavior for individual tables with table‑specific purge policies. The table-specific policies are only applied when you disable the global policy at the database level.

To apply the global purge policy to all report tables, ensure that this check box is selected.

Purge check frequency

By default, the Reports Database Manager performs purge check every 24 hours, and deletes all records that match the purge condition.

To change the frequency of purge checks, type or select the time interval between two purge events. The purge frequency is specified in number of hours.

Global purge method

Select one of the following options:

•
By date: Select this option to delete records that are older than the specified time limit.
•
By space used: Select this option to delete records when the space usage exceeds the specified size limit.

Global purge space limit

Type or select the maximum file size for the report tables. The file size is specified in MB. The default value is 50MB.

Global purge time limit

Type or select the maximum age for records stored in the Reports Database. The record age is specified in number of days. The default value is 31 days.

4
Click Apply to apply the new settings and close the dialog box.

Creating table-specific purge policy

By default, the Reports Database Manager deletes all records that are older than 31 days. You can override this behavior with a custom age-based or size-based purge policy for the individual report tables.

NetVault supports table-specific purge policies for the following report tables: driveevents, events, mediacapacities, mediarequests, mediatransfers, driveperformance, and jobfiletallies. These tables are used to store statistical data produced by backups, media usage and drive activities.

To create a purge policy for individual report tables:
1
In the Navigation pane, click Change Settings.
2
Under User Interface, click Reporting.
3
In the Reporting dialog box, under Tables, configure the following settings.
 
Table 145. Table-specific purge policy
Setting
Description

Tables default to being part of the global purge group

By default, the global purge policy is applied to all tables in the Reports Database. The table-specific policies are only applied when you disable the global policy at the database level.

To disable the global purge policy at the database level, clear this check box.

Table <table name> purge method

Select one of the following options:

•
By space used: Select this option to delete records when the space usage exceeds the specified size limit.
•
By date: Select this option to delete records that are older than the specified time limit.
•
Use global policy: Select this option to apply the global purge policy to the table.

Table <table name> purge space limit

Type or select the maximum file size for the report tables. The file size is specified in MB. The default value is 10MB.

Table <table name> purge time limit

Type or select the maximum age for records stored in the Reports Database. The record age is specified in number of days. The default value is 31 days.

4
Click Apply to apply the new settings and close the dialog box.

Configuring NetVault WebUI default settings

You can configure the default settings for Default Table Pagesize (global default of auto) navigation pane (global default of auto-hide), page or table actions (global default of buttons), Time formatting (global 24-hour), and UI theme (global default of light) in the NetVault WebUI.

To configure default settings for navigation pane in the NetVault WebUI:
1
In the Navigation pane, click Change Settings.
2
Under User Interface, click WebUI Defaults.
3
In the WebUI Defaults dialog box, under Navigation Bar, configure the Auto- hidesetting.
By default, the navigation pane is set to auto-hide. To remove the auto-hide setting of navigation pane in the NetVault WebUI, clear this check box.
4
Click Apply to apply the new settings and close the dialog box.
To configure default settings for page or table actions in the NetVault WebUI:
1
In the Navigation pane, click Change Settings.
2
Under User Interface, click WebUI Defaults.
3
In the WebUI Defaults dialog box, under Page/Table Actions, configure the Show Actions assetting.
By default, the action options are displayed as buttons on bottom of the NetVault WebUI pages. To view the action options as a page-level and table-level context menus, select Context menus.
4
Click Apply to apply the new settings and close the dialog box.
To configure default settings for UI theme in the NetVault WebUI:
1
In the Navigation pane, click Change Settings.
2
Under User Interface, click WebUI Defaults.
3
In the WebUI Defaults dialog box, under UI Theme, configure the Default Themesetting.
By default, the color theme for NetVault WebUI is set to Light. To change the default color theme, select Dark.
4
Click Apply to apply the new settings and close the dialog box.
To configure default settings for default time in the NetVault WebUI:
1
In the Navigation pane, click Change Settings.
2
Under User Interface, click WebUI Defaults.
3
In the WebUI Defaults dialog box, under Default Time, configure the Time Formattingsetting.
By default, the 24-hour format is set for NetVault WebUI. To change the default time, select 12-hour (AM/PM).
4
Click Apply to apply the new settings and close the dialog box.
To configure default settings of table pagesize in the NetVault WebUI:
1
In the Navigation pane, click Change Settings.
2
Under User Interface, click WebUI Defaults.
3
In the WebUI Defaults dialog box, under Default Table Pagesize, configure the Table Pagesize settings.
By default, table page size is set to Auto. You can manually enter page size number or change the application settings page size to one of the following options:
•
25: Sets the page size to display 25 records in a table.
•
50: Sets the page size to display 50 records in a table.
•
100: Sets the page size to display 100 records in a table.
•
500: Sets the page size to display 500 records in a table.
•
1000: Sets the page size to display 1000 records in a table.
4
Click Apply to apply the new settings and close the dialog box.

Configuring NetVault to use a specific VSS provider

When performing VSS-based backups, NetVault uses the default VSS provider as determined by VSS. To use a specific VSS provider, you can configure the provider ID in the vss.cfg file.

To configure NetVault to use a specific VSS provider:
1
On the NetVault Client on which you want to run the VSS-based backup, open the vss.cfg file. This file resides in the config subdirectory under the NetVault installation directory.
If the vss.cfg file does not exist on the server or client machine, manually create the file in the config directory.
2
Add the following section:
[Provider]
name = <VSS provider name>
type = <Provider type>
ID = {<Provider ID/GUID}
Version = <Provider version>
Example:
[Provider]
name = Microsoft Software Shadow Copy provider 1.0
type = System
ID = {b5946137-7b9f-4925-af80-51abd60b20d5}
Version = 1.0.0.7
3
Save and close the file.
 
* 
IMPORTANT:  
•
When you specify a provider ID (GUID), NetVault does not perform any checks to determine if the provider is registered, installed, or capable of performing snapshot for a volume.
•
If NetVault is unable to properly read or parse the provider ID, the VSS backup continues with the default provider as normally determined by VSS.
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