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NetVault 12.3 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting

Work-flow in MSP environment

You need to ensure that the Active Directory (AD) services must be available and configured on NetVault Backup Server host as user authentication in MSP environment is done through AD.

Prerequisites

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Add NetVault Backup Server in AD domain
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MSP administrator must be part of at-least one AD administrator user group.
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For each tenant at-least two unique user groups must be associated with AD, (One tenant admin group and one tenant users group) where, tenant administrator must be part of both these user groups.
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Set respective primary user group of users on AD, based on user roles.
For example, Consider a tenant administrator user group, where, all the users of this group have tenant administrator role. Hence this is a primary group for tenant administrator. The second user group consist of the tenant users, and tenant administrator is also a part of this group.

MSP administrator work-flow

1
Once NetVault Backup is installed on your system, you login as a domain admin user (MSP administrator) in NetVault Backup system, and logout.
2
Login as a local administrator and assign administrative privileges to MSP administrator. See, About user and group privileges and presets and logout.
3
Assign all media access and default client group to MSP administrator. See, Configuring client and media group memberships
4
Login as an MSP administrator and add tenant usergroups to NetVault Backup Server. See, Managing AD groups.
5
MSP administrator selects the Groups tab and assigns suitable privileges to tenant usergroups and also assigns required media quota and job quota to respective usergroups. See User privileges and Granting privileges and quota
6
As an MSP administrator create required devices or media on NetVault Backup Server. See, Configuring storage devices.
Create a media groups and associate the media group to the tenant usergroup. This allows media access to tenant users. This media group can be assigned to multiple tenant by assigning it to multiple usergroups, however, tenant will have access to media which is part of the associated media group. See, Configuring client and media group memberships
7
Register new tenant with all the valid information. See, Adding tenants.
8
After successfully creating tenant, a new default clientgroup is created and assigned to tenant for default (automatic) client association.
9
Once the user of tenant administrator user group logs-in to NetVault Backup Server, the NetVault Backup Server automatically assigns tenant administrator access to this user.
10
Tenant administrator must add clients and create clients groups and assign these client group to tenant usergroup for providing client access to tenant user, see, Adding clients.
11
The tenant user can now login to NetVault Backup Server and perform related activities.

Using the configuration wizard

The NetVault Backup WebUI provides a configuration wizard that guides you through the various aspects of setting up your backup system. You can use the wizard to install client and plug-in packages, add clients, configure devices, install license keys, and create backup jobs. The configuration wizard can be accessed from the Guided Configuration link in the Navigation pane.

 
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NOTE: The configuration wizard can be accessed only by the MSP administrator from the Guided Configuration link in the Navigation pane.
To use the configuration wizard:
1
Start the NetVault Backup WebUI, and log in to NetVault Backup.
2
In the Navigation pane, click Guided Configuration.
3
Select the type of task that you want to perform.
Figure 5. NetVault Configuration Wizard
 
Table 4. Guided Configuration options
Option
Description

Install Software and Deploy Clients

Installs and upgrades client and plug‑in packages on remote machines, and adds new machines as clients to the NetVault Backup Server. For more information, see Performing push installations.

Install Licenses

Installs product license keys. For more information, see Installing product license keys.

Add Storage Devices

Adds a storage device to the NetVault Backup Server. The available device types include the following:

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Single virtual disk device: Adds a virtual standalone drive. For more information, see Virtual standalone drives.
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Virtual tape library/media changer: Adds a Virtual Tape Library (VTL). For more information, see Virtual Tape Libraries.
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Shared virtual tape library: Adds a Shared Virtual Tape Library (SVTL). For more information, see Shared Virtual Tape Libraries.
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Single physical tape device: Adds a standalone tape drive. For more information, see Physical tape devices.
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Tape library/media changer: Adds a tape library. For more information, see Physical tape devices.
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NetVault SmartDisk: Adds a Quest NetVault SmartDisk. For more information, see NetVault SmartDisk.
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Quest RDA Device: Adds a Quest DR Series system or QoreStor. For more information, see Quest DR Series systems or Quest QoreStor.
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Data Domain Boost Device: Adds an EMC Data Domain System. For more information, see EMC Data Domain Systems.
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Snapshot Array Manager: Adds Snapshot Array Manager. For more information, see Snapshot Array Manager.

Create Backup Jobs

Select this option to create and schedule backup jobs. For more information, see Creating backup jobs.

4
Follow the instructions to complete the configuration steps.
5
After a task is completed successfully, a message is displayed.
6
To continue, click a button in the Operations pane. Alternatively, click a link in the Navigation pane to exit the configuration wizard and open a different page.
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