If you are using the Linux-based Plug-in Offline Client and you are migrating a physical server to a virtual environment in which the Client is Windows-based, install the disk drivers on the OS before you back up the machine. The restored VM does not boot up because the restored image contains SCSI/IDE drivers for the source physical machine. The restored VM does not have the drivers for the target VM’s SCSI/IDE controller. This issue causes a blue screen error and the boot fails, as it cannot find any disks.
The solution is to create the “.inf” file that informs the Windows installer to load the appropriate drivers to the system and make correct registry entries every time Windows boots. Installation of the “.inf” file is required prior backing up the physical machine so that after the restore, the correct driver is loaded and detects the VMware IDE/SCSI controller.
Quest provides the following device driver “.inf” files:
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“vm_ide_2012.inf”: IDE device driver for Windows Server 2012 and later |
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“vm_lsi_2012.inf”: SCSI device driver for Windows Server 2012/2012 R2 and later |
NOTE: The device driver must be installed on the source (physical) machine, but the type of device driver must match the target (virtual) machine. For example, to migrate a Windows Server 2012 physical machine with a SATA driver to a VM with a SCSI driver, install “vm_lsi_2012.inf” on the physical machine. For all supported configurations, see Supported physical to virtual configurations. |
You can download the device driver “.inf” files from the Quest website.
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Copy the required device driver, for example, “vm_ide_2012.inf,” to the physical machine. |
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Locate the file on the physical machine, right-click it, and select Install from the menu. |
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The following configurations are currently supported for Windows Server 2012 (32/64-bit) and later.
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