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MessageStats 7.8 - Reports User Guide

Viewing, Creating, and Editing MessageStats Reports My Reports and Corporate Reports Exchange Executive Summaries Reports Exchange Organizations Reports Exchange Server Reports Exchange Content Analysis Reports Exchange Mailboxes Reports Exchange Mail Contacts Reports Exchange Distribution Groups Reports Exchange Public Folders Reports Exchange Storage Reports Exchange Internet Reports Exchange Inventory Reports Migration Reports MessageStats Gathering Reports Appendix A: How to Read the Reports Report Filter Definitions

About Mailbox Activity Reports

The Mailbox Activity reports show Exchange server activity from a mailbox perspective. These reports detail the user (mailbox) activities in an Exchange organization, such as sending and receiving messages. The Internal vs. External report expands the information include detail about where the traffic originates.

In the Mailbox Activity reports, MessageStats breaks down the number of internal and external messages sent either through MAPI or SMTP-based clients. You can right-click on a column heading and insert fields (that include Internal Exchange, Internal Other) to show this information.

 
Table 6. Mailbox Activity reports.
Report
Description
Filters

Mailbox Activity Summary

This report provides mailbox usage data, showing the users who have sent and received the most physical messages during the specified date range. This report answers the question, “How many physical email messages did my users receive in their mailboxes, and how many new messages did those users create?”

NOTE: This report does not indicate whether the message source is internal or external, nor does it record or specify the number of intended recipients. This report counts the number of times the user clicks Send.

You can right-click on a heading and use the Insert Field option to add additional information such as the manager name or the mailbox object GUID in Active Directory.
•
Date
•
Detail Level
•
Display Options
•
Display Name
•
Department
•
Office
•
Company
•
Distribution Group
•
Organizational Unit
•
Server/DAG
•
Server Roles
•
Region
•
Organization

Mailbox Activity Internal vs. External

This report provides a day-to-day account of sent and received messages for a mailbox, but includes the following advanced details:

•
Details of internal message traffic
•
Details of external message traffic

MessageStats uses an internal SMTP namespaces list to determine if messages are internal. To add additional SMTP namespaces to the internal namespaces list, use the SMTP Namespaces property page. For information about how internal namespaces are determined, see About the Internal SMTP Namespace list .

You can right-click on a heading and use the Insert Field option to add additional information such as the manager name or the mailbox object GUID in Active Directory.

Click a name in the Display Name column to display the Mailbox Sizes report.

•
Date
•
Detail Level
•
Display Options
•
Display Name
•
Department
•
Office
•
Company
•
Distribution Group
•
Organizational Unit
•
Server/DAG
•
Server Roles
•
Region
•
Organization

About the Mailbox Profile

The Mailbox Profile report provides a composite and graphical view of the activity of a single mailbox over a weekly or monthly period. You can use the information to understand how each Exchange user in an organization is using email resources.

Mailbox Profile reports are valuable in understanding usage patterns. The report displays high-level summary information concerning a specific mailbox, including the display name, SMTP address, traffic, top distribution groups, known local Exchange data files, top senders to this mailbox, and top recipients from this mailbox.

 
Table 7. Mailbox Profile Report.
Report
Description
Filters

Mailbox Profile

Prerequisites

The Top Recipients and Originators graphs contains data only if the mailbox is selected for audit. For information about configuring mailbox audits, see To add mailboxes to the audit list .

Description

This report presents high-level summary information about a particular mailbox. After you select the filters, the Mailbox Profile report cannot be edited.

If you hover over the line, bar, or pie segment, you see the actual value. If you hover over the plotted point on a line graph, you see both x-axis and y-axis values.
•
Period
•
Display Name (mandatory)

About Mailbox Auditing Reports

The Mailbox Auditing reports allow you to track messages sent to Exchange from an audited mailbox and sent to an audited mailbox from Exchange.

You can use auditing to track the sending and receiving of email messages, the email targets, and email subjects for a defined list of mailboxes. You configure MessageStats to gather auditing information using the Mailbox Auditing option in the MessageStats Console.

To include subject line auditing, you must also enable subject line logging on your Exchange servers.

To add mailboxes to the audit list
1
Select Exchange Organizations from the navigation view.
2
Select an Exchange organization from the list, then right-click and select Properties.
3
Select the Mailbox Auditing tab and then click Add.
4
Click Select Mailbox to select one or more mailboxes from the browser list and click OK.
- OR -
Click Enter Mailbox Detail to select a specific mailbox, enter the information, and then click OK.

After you have selected the mailboxes to be audited, the information does not appear in the reports until after an Exchange Tracking Logs gathering task has run successfully. The Exchange Tracking Logs task is part of the Default gathering task, but it can also be run separately.

Due to the way that Microsoft Exchange logs information to the tracking logs, the Mailbox Audit reports display the recipients list as it is created by the mailbox user. Any distribution groups that are included in the Recipients List are not expanded to include all members of the distribution group.

If the mailbox being audited receives a message sent to a distribution group, the Received Messages list does not indicate that the message was sent to a distribution group, rather than to the mailbox directly.

 
Table 8. Mailbox Audit reports.
Report
Description
Filters

Mailbox Sent Audits

This report shows the messages submitted to the Exchange server by the audited mailbox.

NOTE: You can insert additional columns such a department and office by clicking a column head, right-clicking and selecting Insert Field.

Prerequisites

You must have selected the mailboxes to be audited in the Mailbox Auditing tab on the Exchange organization properties page. Also, an Exchange Tracking Logs gathering task must have completed successfully.
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Date
•
Date/Time Display
•
Company
•
Department
•
Organizational Unit
•
Office
•
Mailbox DN
•
Originator

Mailbox Received Audits

This report presents the messages delivered to the audited mailbox.

NOTE: You can insert additional columns such a department and office by clicking a column head, right-clicking and selecting Insert Field.

Prerequisites

You must have selected the mailboxes to be audited in the Mailbox Auditing tab on the Exchange organization properties page. Also, an Exchange Tracking Logs gathering task must have completed successfully.
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Date
•
Date/Time Display
•
Company
•
Department
•
Organizational Unit
•
Office
•
Mailbox DN
•
Recipient

About Message Size Reports

The Message Sizes reports provide summary information about the distribution of message sizes created or received by users in a specific Exchange organization. The information provided in these reports is useful in assessing the appropriateness of user email habits, and provides opportunities to educate users on sending smaller messages.

These reports present the message sizes sent and received from the perspective of each mailbox in the Exchange organization, allowing you to determine who is sending the largest messages.

 
Table 9. Message Size reports.
Report
Description
Filters

Message Sizes - Sent Distribution

This report provides a breakdown of the distribution of message sizes sent by Exchange mailboxes and summarizes the information at the mailbox level. This report answers the question, “On average, how big are the messages that my users send?”

You can right-click on a heading and use the Insert Field option to add additional information to the report. You can insert information such as the object GUID in Active Directory.
•
Date
•
Detail Level
•
Display Name
•
Department
•
Office
•
Company
•
Distribution Group
•
Organizational Unit
•
Database
•
Server/DAG
•
Server Roles
•
Region
•
Organization

Message Sizes - Received Distribution

This report provides a breakdown of the distribution of message sizes received by Exchange mailboxes and summarizes this information at the mailbox level. The report answers the question, “In average, how big are the messages that my users receive?”

You can right-click on a heading and use the Insert Field option to add additional information to the report. You can insert information such as the object GUID in Active Directory.
•
Date
•
Detail Level
•
Display Name
•
Department
•
Office
•
Company
•
Distribution Group
•
Organizational Unit
•
Database
•
Server/DAG
•
Server Roles
•
Region
•
Organization
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