You can configure properties at a forest level that are used in the Enterprise Voice reports.
Specifically you must set the parameters for the following information:
Voice routes in Lync or Skype for Business Server are used as follows:
In the report pack, you use the Call Types property page to map voice routes to specific call types.
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Expand the console treeview and select the Lync & Skype for Business Server node. |
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Right-click and select Voice Properties. |
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1 |
Expand the console treeview and select the Lync & Skype for Business Server node. |
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Right-click and select Voice Properties. |
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Click Refresh. |
1 |
Expand the console treeview and select the Lync & Skype for Business Server node. |
2 |
Right-click and select Voice Properties. |
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1 |
Expand the console treeview and select the Lync & Skype for Business Server node. |
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Right-click and select Voice Properties. |
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Select Financials. |
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1 |
Expand the console treeview and select the Lync & Skype for Business Server node. |
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Right-click and select Voice Properties. |
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Select Call Routing. |
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Click Add to add new information. |
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Click OK. |
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