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KACE Systems Deployment Appliance 9.2 Common Documents - Administrator Guide

About the KACE Systems Deployment Appliance Getting started Using the Dashboard Configuring the appliance Setting up user accounts and user authentication Configuring security settings Preparing for deployment Managing device inventory Using labels Creating a Windows or Linux Boot Environment Managing drivers Capturing images Capturing user states Creating scripted installations Creating a task sequence Automating deployments Performing manual deployments Managing custom deployments Managing offline deployments About the Remote Site Appliance Importing and exporting appliance components Managing disk space Troubleshooting appliance issues Updating appliance software Glossary About us Legal notices

Install and configure the location database

Install and configure the location database

User session details include the IP address of the currently logged-in user. This information is displayed on the Recent Sessions page. For public IP addresses you can also display the geographical location associated with a specific IP address, however this requires a location database to be installed on the KACE Systems Deployment Appliance and each Remote Site Appliance. You can install the MaxMind Geolocation database free of charge and display user locations for any public IP address.

MaxMind offers country and city databases. A city database is typically larger in size and takes longer to install. A country database provides only the name of the country associated with each public IP address, while a city database allows the appliance to display the city, state (if applicable), and the country.

You can periodically refresh the location database by installing an updated version. While it is possible to install multiple databases over time, the most recently installed database overwrites the contents of the previous version. For example, if a country database is already installed, and you install a city database on the appliance, the Location column on the Recent Sessions page reflects the information from the newly installed city database.

For complete information about MaxMind Geolocation databases, visit https://www.maxmind.com/.

2.
Log in to the KACE Systems Deployment Appliance Administrator Console or Remote Site Administrator Console.
1.
Log in to the Systems Deployment Appliance Administrator Console.
2.
Click Settings > Control Panel to display the Control Panel, then click General Settings to display the General Settings page.
1.
Log in to the Remote Appliance Console.
2.
Click Settings > Control Panel to display the Control Panel, then click Remote Site Settings to display the Remote Site Settings page.
4.
On the page that appears, under MaxMind Geolocation Database, point to the downloaded tar.gz file.
You can do that either by clicking Select file and providing the path to the downloaded file, or by dragging and dropping the file into the indicated area.
5.
Click Update Database.

Next, you can go to the Recent Sessions page and review the location data for the current user. See View a list of user sessions.

View a list of user sessions

View a list of user sessions

Use the Recent Sessions page to view all sessions associated with your account. You can review your user sessions on the KACE Systems Deployment Appliance, or each Remote Site Appliance, as applicable. Alternatively, to see the latest sessions, in the top-right corner, click the Recent Sessions icon, and review the list in the My Recent Sessions pane that appears.

In case the appliance detects multiple sessions for the current user, the icon displays a red exclamation point.

1.
On the left navigation pane, click Audit Log to expand the section, then click Recent Sessions to display the Recent Sessions page.

Configuring security settings

You can enable SSH to allow the Quest KACE Technical Support team to access your appliance for remote support. Other security settings include enabling SNMP to allow remote monitoring, and enabling Offboard Database Access to allow the appliance database to be available to external programs, which can be useful for reporting. Enabling SSL provides a secure web browser to run the appliance.

Enable SSH Root Login (KACE Support)

Enable SSH Root Login (KACE Support)

Enabling SSH provides remote access to the Quest KACE Support team. Quest KACE recommends enabling SSH before you begin to use the appliance. SSH remote access is the only method that the Support team can use to diagnose and fix problems if the appliance becomes unresponsive.

1.
On the left navigation pane, click Settings > Control Panel to display the Control Panel, then click Security to display the Security Settings page.
2.
Select the Allow SSH Root Login (KACE Support) check box.
3.
Click Save.
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