Enterprise Reporter 3.5.1 - Installation and Deployment Guide

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Table of Contents

Product Overview

Introducing Quest® Enterprise Reporter Key Features of Enterprise Reporter Enterprise Reporter Components

Enterprise Reporter Architecture

Installation Considerations for Enterprise Reporter

Before You Install Enterprise Reporter Enterprise Reporter server and database considerations

Failover recovery using SQL clusters

System Requirements Overview of Enterprise Reporter communications and required credentials

Node credential and alternate credential details for on-premises discoveries Detailed permissions for Enterprise Reporter discoveries Permissions for Enterprise Reporter discoveries on NAS devices Permissions for Enterprise Reporter tenant applications Minimum permissions for installing Enterprise Reporter Minimum permissions for installing Enterprise Reporter Port Requirements

Database Requirements

Configuring the Database and Security Groups

Installing and Configuring Enterprise Reporter

Installing Enterprise Reporter

Installing the Components

Installing and Configuring Individual Components

Installing and Configuring the Configuration Manager Installing and Configuring the Report Manager Installing and Configuring the Database Wizard Installing and Configuring the Log Viewer Installing and Configuring the Encryption Key Manager Creating a Database Prior to Enterprise Reporter Server Installation Installing and Configuring SSRS Installing and Configuring IT Security Search

Upgrading Enterprise Reporter

Preparing to Upgrade Enterprise Reporter Upgrading Enterprise Reporter Components Upgrading Enterprise Reporter Nodes Upgrading Manually-Configured Enterprise Reporter Nodes After Upgrading Enterprise Reporter

Licensing Enterprise Reporter

Activating or Updating Your License

Security Groups in Enterprise Reporter Role-Based Security in Enterprise Reporter Managing Your Database Using the Database Wizard

Using the Database Wizard to Create or Connect a Database Upgrading a Database Deleting a Database Changing the Security Mode Changing the Connection to the Enterprise Reporter Database Performing Database Maintenance

Managing Your Enterprise Reporter Deployment

Optimizing Enterprise Reporter Enterprise Reporter server and database considerations

Failover recovery using SQL clusters

Cluster Deployment Considerations

Consider the Data to Collect Before Deploying Nodes Fine Tune Each Cluster and Node Optimize Node Setup Plan Credential Use

Logged-In User Details Understanding Credentials Using Scenarios

Effectively Deploy Remote Nodes

Deploying a Node to a Trusted Domain

Optimize Data Transfer

Discovery Considerations

Divide Discovery Targets According to Cluster Structure Collect Only the Data Needed Plan Discovery and Reporting Schedules Optimize Nested Group Membership Collection Optimize Nested Group Membership Collection for Azure and Microsoft 365 Discoveries

Discovery Permission Requirements

Detailed permissions for Enterprise Reporter discoveries Permissions for Enterprise Reporter discoveries on NAS devices Permissions for Enterprise Reporter tenant applications IDG Managing Your Deployment.4.25.html

Troubleshooting Issues with Enterprise Reporter

Troubleshooting Installation Issues

Connecting to a SQL Server Issues with Multi-Domain Controller Environments

Problems Opening the Consoles Database Configuration Issues Troubleshooting connectivity issues

Restoring a connection to the Enterprise Reporter Server Restoring a connection to the Enterprise Reporter database Troubleshooting Connection Timeouts

Troubleshooting credential change failures Resolving Issues in the Configuration Manager

Node Issues

Node Deployment Issues Dealing with unassociated nodes Problems deleting a node Creating a Node Debug Log File

Data Collection Issues

Troubleshooting features in Enterprise Reporter

Exporting logs from the Configuration Manager Viewing information about your Enterprise Reporter configuration Viewing errors and statistics for tasks

Moving the Enterprise Reporter database Disaster Recovery

Backing up Enterprise Reporter Deploying Enterprise Reporter to another computer after a disaster Checking the Enterprise Reporter configuration after recovery

Appendix: Database Content Wizard

Software Requirements Starting and Configuring the Enterprise Reporter Database Content Wizard Transferring an Enterprise Reporter Database Backing Up an Enterprise Reporter Database Restoring an Enterprise Reporter Database Cleaning an Enterprise Reporter Database Merging Two Enterprise Reporter Databases Running Custom Enterprise Reporter Scripts PowerShell cmdlets

Requirements Database Content Wizard cmdlets Loading the Database Content Wizard cmdlet Backing Up An Enterprise Reporter Database Cleaning an Enterprise Reporter Database Merging Two Enterprise Reporter Databases Restoring an Enterprise Reporter Database Transferring an Enterprise Reporter Database

Appendix: Encryption Key Manager

Starting the Encryption Key Manager Generating a key file Importing a key file Exporting a key file Resetting credentials

Appendix: Log Viewer

Starting the Enterprise Reporter Log Viewer Finding and opening log files Viewing and searching log file entries Filtering log file entries

Viewing and searching log file entries

The files listed in the Imported Log Files panel have their contents correlated and displayed in the main log entry viewing panel sorted by date and time.

To search for specific text within the log entries

Enter the text to locate in the Find text box.

Press Enter to locate the first occurrence of the text within the log entries being viewed.

The matching log entry will be highlighted.

Optionally, click the Find Next icon to find the next occurrence of the text within the log entries being viewed.

Optionally, click the Find Previous icon to find the previous occurrence of the text within the log entries being viewed.

To search for errors by error text within the log entries

Enter the error text to locate in the Find text box.

Optionally, click the Next Error icon to find the next occurrence of the text within the ERROR log entries being viewed.

Optionally, click the Previous Error icon to find the previous occurrence of the text within the ERROR log entries being viewed.

To browse for errors within the log entries

Click on the log entry from which you wish to browse.

Optionally, right-click the log entry and select Next Error to browse to the next error within the log entries being viewed.

Optionally, right-click the log entry and select Previous Error to browse to the next error within the log entries being viewed.

To view the details of a log entry

Double-click a log entry.

- OR -

Right-click a log entry and select View Details.

- OR -

Select a log entry and click the View Details icon above the main log entry viewing panel.

To clear all event log entries

Click the Clear All button above the main log entry viewing panel.

Accept the warning message to continue with removing all of the log entries.

Filtering log file entries

Once a listing of log file entries is displayed, the Filters option can be used to limit the entries by dates and other properties. For more information, see Viewing and searching log file entries . Setting a Start Date will display entries with a time stamp that occurs on or after that date. Setting an End Date will display entries with a time stamp that occurs on or before that date. Selecting options for each property will display entries matching those options.

To filter log file entries

Once you are viewing a listing of log file entries, click the Filters button.

Optionally, enter a Start Date.

Optionally, enter an End Date.

Optionally, select at least one option per property.

Optionally, click the reset button to clear all filters and start again.

Click Apply to display the log file entries that match the filters.

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Enterprise Reporter 3.5.1 - Installation and Deployment Guide

Viewing and searching log file entries

Filtering log file entries