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Enterprise Reporter 3.2.2 - Configuration Manager User Guide

Product Overview Understanding Discoveries Creating Discoveries
Step 1. Create the Discovery Step 2. Choose what to include in your discovery (Scopes) Step 2a. Choose scopes for your discoveries
Choosing your Active Directory Scopes Choosing your Computer Scopes Choosing Your Exchange Scopes Choosing Your File Storage Analysis Scopes Choosing Your Microsoft SQL Scopes Choosing Your NTFS Scopes Choosing Your Registry Scopes
Step 2b: Choose scopes for your Office 365 discoveries Step 3. Schedule your Discovery Step 4: Review the summary
Managing Discoveries Configuring the Configuration Manager
Starting the Configuration Manager Finding Answers and Getting Help An Overview of Enterprise Reporter Communications and Credentials Required Logged In User Details Setting Up Your First Collection Computers Modifying your Deployment Improving the Performance of Your Discoveries What does the status of a node or cluster indicate? Using the Credential Manager Changing the Credentials used by the Enterprise Reporter Server Configuring Global Settings Global Discovery Settings
Troubleshooting Issues with Enterprise Reporter Appendix: PowerShell cmdlets Appendix: Encryption Key Manager Appendix: Log Viewer

Configuring Email Notifications

Enterprise Reporter can be configured to send email notifications that indicate when nodes and discoveries change state and may need administrator intervention.

To configure email notifications
1
On the System | Configuration page, click Manage email notifications.
2
Enter the Host name or IP address.
3
Enter the Host port number.
4
Click the ellipsis (...) to use the Credential Manager to enter and select the credentials required to access the mail server. For more information, see Using the Credential Manager .
If you need to remove the credentials, click Clear.
If you want to test the Host configuration, press Click to test your connection.
5
Enter the email address to be displayed as the sender of the notifications.
6
Enter the email addresses of the people to receive the notifications (separated by commas or semicolons).
7
If there are any email address errors, fix them.
Optionally, click View email address format errors to display the errors.
8
Optionally, select Send notifications on node state changes.
9
Optionally, select Send notifications on discovery state changes.
10
If Send notifications on discovery state changes is selected, select Send all to send email notifications for every discovery state change.
- OR -
If Send notifications on discovery state changes is selected, select Send only failures to send email notifications only for only discovery state changes that are failures.

 

Troubleshooting Issues with Enterprise Reporter

•
Problems Opening the Consoles
•
Troubleshooting Connectivity Issues
•
Troubleshooting Connection Timeouts
•
Troubleshooting Credential Change Failures
•
Auditing Enterprise Reporter Activity
•
Resolving Configuration Manager Issues
•
Troubleshooting Features in Enterprise Reporter
•
Moving the Enterprise Reporter Database
•
Disaster Recovery

Problems Opening the Consoles

If you have UAC enabled, ensure that you have Administrator permission to open the console at an elevated level.

To open a console, you must be assigned one of the Enterprise Reporter roles.
Technical Documentation. 

If you are unable to log into the Configuration Manager, verify the type of groups you have selected during installation and how you are adding accounts to those groups to give them access to Enterprise Reporter.

Technical Documentation. 

 

Troubleshooting Connectivity Issues

Each console maintains connections to the Enterprise Reporter server and to the SQL Server® database that stores Enterprise Reporter data. A loss of either connection causes problems. Figure 6 outlines the connections between the components and the server and database.

Figure 6. Connections between components and the server and database.
Topics:  
•
Restoring a Connection to the Enterprise Reporter Server
•
Restoring a Connection to the Enterprise Reporter Database
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