Monitoring performance

Monitoring performance

The Dashboard page contains system status indicators for the current state of the DR Series system (System State), current hardware state (HW State), current number of system alerts (Number of Alerts), and current number of system events (Number of Events). After backup jobs have run, the DR Series tracks Capacity, Storage Savings, and Throughput on the DR Series dashboard. This information is valuable in understanding the benefits the DR Series.

•	Capacity: Used space and free space available in percentage and total (in gibibytes or tebibytes).

•	Storage Savings: Total savings in percentage based on time (in minutes), which can be displayed in 1h (one hour — the default), 1d (one day), 5d (five days), 1m (one month), or 1y (one year) durations.

•	Throughput: For reads and writes in volume based on time (in minutes), which can be displayed in 1h (one hour — the default), 1d (one day), 5d (five days), 1m (one month), or 1y (one year) durations.

 

NOTE: Deduplication ratios increase over time, it is not uncommon to see a 2 to 4x reduction (25 to 50% total savings) on the initial backup. As additional full backup jobs complete, the ratios increase. As mentioned previously, backup jobs with 12-week retention average a 15x ratio usually. For more information on monitoring, see the “Monitoring the DR Series System” topic in the Quest DR Series System Administrator Guide.

About us

About us

We are more than just a name

We are on a quest to make your information technology work harder for you. That is why we build community-driven software solutions that help you spend less time on IT administration and more time on business innovation. We help you modernize your data center, get you to the cloud quicker and provide the expertise, security and accessibility you need to grow your data-driven business. Combined with Quest’s invitation to the global community to be a part of its innovation, and our firm commitment to ensuring customer satisfaction, we continue to deliver solutions that have a real impact on our customers today and leave a legacy we are proud of. We are challenging the status quo by transforming into a new software company. And as your partner, we work tirelessly to make sure your information technology is designed for you and by you. This is our mission, and we are in this together. Welcome to a new Quest. You are invited to Join the Innovation™.

Our brand, our vision. Together.

Our logo reflects our story: innovation, community and support. An important part of this story begins with the letter Q. It is a perfect circle, representing our commitment to technological precision and strength. The space in the Q itself symbolizes our need to add the missing piece — you — to the community, to the new Quest.

Contacting Quest

For sales or other inquiries, visit https://www.quest.com/company/contact-us.aspx or call +1-949-754-8000.

Technical support resources

Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com.

The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:

•	Submit and manage a Service Request.

•	View Knowledge Base articles.

•	Sign up for product notifications.

•	Download software and technical documentation.

•	View how-to-videos.

•	Engage in community discussions.

•	Chat with support engineers online.

•	View services to assist you with your product.