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NetVault 13.3.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

Monitoring deployment tasks

You can monitor the status and progress of deployment tasks from the Deployment Task Status page. The page shows the summary of current and completed tasks in the form of bar charts and provides the progress information for individual machines.

To view the deployment task status:
1
In the Navigation pane, click Deployment Task Status.
2
On the Deployment Task Status page, you can view the following information:
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Task Name: Name assigned to the task.
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Start Time: Start time.
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Total: Total number of clients.
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Success: Number of clients on which package installation completed successfully.
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Warnings: Number of clients on which package installation completed with warnings.
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Errors: Number of clients on which package installation failed.
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Updated: Status update date and time.
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Status: Overall status of the task.
 
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NOTE: NetVault web application supports multiple-column sorting for the tables. For more information, see Sorting records in NetVault WebUI.

To view the page size setting, sorting order in the table, export the records, or edit table settings, click the icons at the lower-right corner of the table. For more information, see Customizing tables in NetVault WebUI.

3
To view the status details for a particular task, select the task in the Task table, and click View Task Target Status.
On the Target Status page, you can view the following information:
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Task status charts: This area displays bar charts for the current and completed targets:
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Current Task Targets: The individual bars represent the number of installation or upgrade tasks that running, deferred, or pending states.
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Completed Task Targets: The individual bars represent the number of installation upgrade tasks that have completed successfully, completed with warnings, or failed.
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Task details table: The table shows the following information:
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Task ID: Task identification number
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Target: Name of the target client
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Status: Task status
4
To view the task logs, select the task in the Task table, and click View Task Logs.
(If you are on the Deployment Task Status page, select the task in the Task table, and click View Task Logs.)
On the Deployment Task Logs page, you can view the following information:
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Severity: Severity level
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Date: Date and time when the log was generated
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Task ID: Task identification number
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Target: Name of the client for which the log was generated.
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Message: Detailed log message or description.
5
To go back to the task status page, click Back.
6
To cancel or retry a deployment task, select the task in the Task table, and click the corresponding button in the Operations pane.
Alternatively, click a link in the Navigation pane to open a different page.

Managing deployment tasks

This section includes the following topics:

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Retrying failed deployment tasks
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Canceling a deployment task
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Cloning a deployment task

Retrying failed deployment tasks

If a deployment task fails or completes with warnings, you can run the task again. The task runs only on those target machines where it failed previously.

To retry a deployment task:
1
In the Navigation pane, click Deployment Task Status.
2
In the task table, select the task that failed or completed with warnings, and click Retry Task.
3
In the confirmation dialog box, click OK.

Canceling a deployment task

You can cancel a deployment that is in progress from the Deployment Task Status page.

 
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NOTE: If a task is aborted after the deployment agent has started on the remote machine, the agent does not exit. It completes the software installation task. However, if the target is a new client, it is not added to the server.
To cancel a deployment task:
1
In the Navigation pane, click Deployment Task Status.
2
In the task table, select the task, and click Abort.
3
In the confirmation dialog box, click OK.
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