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ControlPoint 8.9 - for Microsoft 365 Installation Guide

Appendix: Configuring IIS if SharePoint is not Installed

It is not required that SharePoint be installed to use ControlPoint Online.  However, if SharePoint is not installed, IIS must be configured to allow the ControlPoint Online Configuration Site to run on the server, as described below.

To configure IIS for ControlPoint Online if SharePoint is not Installed:

1On the server where ControlPoint Online is installed, open Server Manager and choose Manage > Add Roles and Features.

2Select Server Roles.

3Make sure that the following options are selected:

§Web Server (IIS) - Web Server - Common HTTP Features - Static Content

IIS Static Content

§Web Server (IIS) - Management Tools - IIS 6 Management Compatibility

IIS Management Compatibility

4Select Features.

5Make sure .NET Framework 4.5 Features - Named Pipe Activation is selected.

IIS Named Pipe

6Select Role Services.

7Make sure the following options are selected:

§Web Server - Performance

IIS Web Server Performance

§Application Development - ASP.NET 3.5

IIS Application Performance

Troubleshooting

 

ControlPoint Log Files

There are log files that can help in troubleshooting ControlPoint issues.

NOTE:  If you cannot diagnose your issue using the information in this guide and need to contact Quest Technical Support, have any applicable log file(s) readily available to help the Technical Support Specialist better assist you.

Installation Log (xcControlPoint.log)

The following installation log files are located on the machine on which ControlPoint was installed for the farm, in the directory C:\Program Files\Metalogix\ControlPoint\ControlPointFeatures\Logs:

·RollingAppenderDebugInfo  tracks the progress of the installation.

·RollingAppenderWarnErrorFatal.txt and log.txt record errors encountered during the installation.

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