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Archive Manager 5.9.6 - Administration Guide

Table of Contents

Administration menu

General Email Archiving Lync Archiving Reports

Authentication modes Data loaders

About data loaders Data loaders and Outlook message classes Message processing Add, edit or delete a data loader

Add a data loader Edit a data loader Delete a data loader

About download tools Search Exporter

Prerequisites Installing and running the Search Exporter Additional configuration options Exporting data Open exported search results

Outlook Components tool

Prerequisites Installing the Outlook Components tool using a group policy

Installing the Outlook Components tool to deploy the form with Archive Manager icons using a group policy Installing the Outlook Components tool manually Installing the Outlook Components tool manually to deploy the form With Archive Manager icons Installation options

Recovery Manager for Exchange Offline Client

Prerequisites Downloading the Offline Client Enabling offline access to the archive Adding administrative templates Deploying the Archive Manager Offline Client Deploy using group policy

Outlook Web App (OWA) reconstruction tool

Limitations Installing OWA reconstruction tool

Prerequisites Installation Editing the RedirectConfig.xml file Deploying the URL Redirect link Logging in to the URL Redirect website Changing the Archive Manager server

Federated Search Instances

About Federated Search Instances Adding Federated Search Instances Editing Federated Search Instances Performing searches on Federated Search Instances Troubleshooting

About groups Add, edit or delete a group

Add a group Edit a group Delete a group

Index management

Configuring the Full Text Index Index Dashboard

Index Overview tab

Active Partitions All Partitions

Message Index tab

Active Partitions All Partitions

Attachment Index tab

Active Partitions All Partitions

Work-In-Progress Index tab Deleted Index tab Partition set, shard, and details page

Common tabs The Partition Operations table

Index Operation Log Index Rollover Policy

Partition Locations Failover Mode Limit Type Settings Primary Indexing Schedule Primary Backup Settings Secondary Refresh Settings

About logins Using an Exchange login Using a GroupWise login Add, edit or delete a login

Add a login Edit a login

General information Add a login to a group

About security roles Add, edit or delete a security role

Add a security role Edit a security role Delete a security role

Security actions

Storage location

Storage location and migration Prerequisites Storage Location tab Storage Migration tab

Migration Status

View Storage Migration History

About message tags Add, edit or delete a message tag

Add a message tag Edit a message tag Delete a message tag

Proxy credentials

About proxy credentials Add, edit or delete proxy credentials

Alert Service Policies

About Alert Service Policies Default Global Settings Adding an Alert Policy Modifying an Alert Policy

Sample alert message

Exclusion rules

About exclusion rules Add, edit or delete an exclusion rule

Add an exclusion rule Edit an exclusion rule Delete an exclusion rule

About mail servers Edit a mail server

Mailbox assignment

About mailbox assignment Select users Select mailboxes

About mailboxes Add, edit or delete a mailbox

Add a mailbox Edit a mailbox Delete a mailbox

About Lync servers Edit a Lync server

Lync user assignment

About Lync user assignment Select users Select Lync users

About Lync users Edit or delete a Lync user

Edit a Lync user

About reports Mailbox Scan Status report My Search Log report Questionable Access report

Viewing your search results Of All Email (by Specific Person) report

Who is Reading Others' Email?

Of My Email (by Anyone) report

Who Else is Reading My Email?

Search Log report

Viewing your search results

Storage Statistics report Viewed Messages report Delegation Log report Delegation Status report

Message policies

About message policies Message policies and deleted items Add, edit, or delete a message policy

Add a message policy Edit a message policy Delete a message policy

Setting up archiving without journaling

Message policy assignments

About message policy assignments

To view the users associated with a message policy

Associate users with a message policy Mailbox Search

Group Search Message Policy Search

Disassociate users from a message policy

Retention policies

Retention policy overview Retention policy tabs Policy Editor tab

Adding a Keep Policy Adding a Delete Policy Editing Policies Removing Policies

Execution Log tab Change Log tab Legal Hold tab

Adding a Legal Hold Unlocking a Legal Hold Deleting a Legal Hold

Schedule tab Settings tab

About tenants Edit a tenant

System maintenance

About system maintenance Cleaning up "scratch" tables Cleaning up the AfterMail_Temp database

About the Log Viewer Log Viewer menus and toolbar

File menu Edit menu View menu Help menu

How to ... Configuring logs EventLogAppender TraceAppender RollingFileAppender ColoredConsoleAppender Additional information

Exchange Utility

About the Exchange Utility Install and run the Exchange Utility Menu items Get mailboxes Create Outlook Archive Manager folder Install Outlook Form Update Archive Manager URL Reconstruct stubbed messages Update stubbed message checksums

Administering in a hosted Exchange environment

System requirements for running ESM in a hosted Exchange environment Configuring ownership and access to user mailboxes on hosted Exchange URL parameter Agreement text Auditing

Appendix A: Moving database or attachment store

Moving the database Moving the attachment store

Appendix B: Enabling generating publisher evidence

Storage Statistics report

The Archive Manager Storage Statistics report provides storage-related information on the Archive Manager system, including the following statistics:

Table 8. Storage Statistics
Total Storage Size	The total size of the Archive Manager database and attachment and message stores.
Database Size	The size of the Archive Manager database.
Database Log Size	The size of the Archive Manager database log.
Attachment Index Size	The size of the Full Text Index information for attachments.
Message Index Size	The size of the Full Text Index information for messages.
Single Instance Size	The total size of the attachments for which there is only a single instance.
Storage Reduction	The overall percentage reduction in storage size as a result of the single-instance storage.
Number of Attachments	The total number of attachments in the Archive Manager system.
Single Instance Attachments	The number of attachments that are unique (i.e. only a single instance of those attachments has been stored).
Duplicate Attachments	The number of attachments in the system that are duplicates.
Total Messages	The total number of messages in the Archive Manager system.
Attachment Size	The size of the overall attachment store, without taking into consideration the single-instance storage of attachments.

Viewed Messages report

The details of the messages that are viewed in Archive Manager are logged, so that in addition to determining who has searched for a message, it is possible to track who has opened any of the messages that were found. This ensures the Archive Manager system is being used appropriately and that the privacy of the organization and its staff is maintained.

To view this report:

1

Click Browse [...] to the right of the User field to display the Login Search dialog box.

2

Enter a value in the Login Name and/or Display Name field (If values are entered in both fields, only contacts that match both criteria will be displayed).

3

Click Search.

4

Locate the person in the search results and click the name to add it to the Login Name field and close the Login Search dialog box.

5

Choose one of the following options to specify the date range:

•

All (Default) - All viewed messages regardless of date received.This option must be used in conjunction with other criteria, such as search text or recipient information. Attempting to search using only the All option will generate an error.

•

Today - Messages viewed on the current date

•

Yesterday - Messages viewed on the previous day

•

This Week - Messages viewed within seven days of the current date

•

Last Week - Messages viewed within fourteen days of the current date

•

This Month - Messages viewed on any day of the current month

•

Last Month - Messages viewed on any day of the previous month

•

Between (and related fields) - Messages viewed within a specified period. Use the Date From and Date To fields to specify the date range to search. Enter each date by selecting it from the pop-up calendar that appears when you click on the drop-down arrow next to the date entry field.

6

Click Search.

Delegation Log report

The Delegation Log report shows all attempts by users to change delegation settings. This includes both successful and failed attempts and any associated error messages.


	NOTE: The Delegation Log report is available only in a hosted Exchange environment.

Delegation Status report

The Delegation Status report shows the current status of all user delegations. This report allows you to sort and filter by status so it is easy to find users who have not delegated access to their hosted mailbox. For users who have delegated access, a View Agreement link to the agreement and configuration information entered by the user is provided in the report. This includes a green checkmark if the report is valid, or a red x if the report may have been tampered with.


	NOTE: The Delegation Status report is available only in a hosted Exchange environment.

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