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Archive Manager 5.9.3 - Installation and Configuration Guide for Exchange

Deployment considerations for Exchange System requirements Hardware recommendations Pre-installation preparations Installing and configuring Archive Manager Upgrading/Uninstalling Archive Manager Post-installation tasks Appendix A: Attachment store types

TenantID

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TenantID: For manually registered application, you can enter this from the Azure portal or it will get populated automatically from the existing application or new application registered during ESM scan.

Automation of Exchange Store Manager (ESM)

Exchange Store Manager will now be running through Task Scheduler. For the installation of the task Scheduler, follow below steps:

1
Go the Quest Archive Manager Installation Folder.
2
Locate the Application TaskSchedulerCreation.exe.
3
Double click on the .exe for the Task Scheduler to be created.
4
Open the Task Scheduler application. On the left panel, click on the Folder Quest-ESM-Automation. The Task named "ESM-Automation" will appear on the Right.
5
Right click on the "ESM-Automation", and click Run to initiate the scanning.
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NOTE:
Admin rights are required to start the task in the Task Scheduler and modify the default time set.
The default configuration for the Task "ESM-Automation" is set to 1 Day indicating daily task trigger at the mentioned time. For Automated Manual Scan to run properly, ESM service needs to be disabled manually in the Services.

 

Upgrading/Uninstalling Archive Manager

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Upgrading Archive Manager
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Uninstalling Archive Manager
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CAUTION: Before upgrading or uninstalling Archive Manager, backup your databases, attachment files, export files, index files, log files and any non-program files located in the Archive Manager installation directory. Use the configuration console to obtain the location of these files.

Upgrading Archive Manager

When upgrading Archive Manager, please refer to the release notes for information on supported upgrade versions.

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NOTE: When upgrading from version 4.8 to 5.0 or later, uninstall version 4.8 before performing the upgrade.
To upgrade Archive Manager:
1
Stop all Archive Manager services.
2
Run the AutoRun program to run the Archive Manager Installer: ArchiveManagerInstaller.msi.
3
Perform an installation as described in the Installing Archive Manager­­ section.
4
Run the Archive Manager Configuration Console to configure your Archive Manager settings. Some settings will be populated with information from your previous installation. These settings can be changed if needed. You will be prompted to enter any required information.
5
Restart the Archive Manager servers.
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TIP: After upgrading to Archive Manager 5.1 or later, any mail items that are not associated with a folder will be will be placed in an _Orphans mailbox the first time the Retention service runs. If you wish to delete these items, set a Delete policy in the Retention Policies section of the Administration website.
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