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STP | Blob at endpoint does not have file extension (4377436)
The endpoint blob file is not having any extension of the files example .pdf, .txt, .docx and etc. ... for the option you can navigate (sample screenshot and steps below) to select the option you required to enable.
Using Move-SPSite in SharePoint 2016 (4281767)
<p>Files appear to be inaccessible after using the Move-SPSite cmdlet to move a site collection in SharePoint 2016.</p> <p>SharePoint 2016 has some changes in its PowerShell cmdlets and underlying SQL processes, that differ from those in previous versions of the platform.
Blob Backup Failing (4362819)
Initial Backup fails and subsequent timer jobs fail equally. ... Observed error is the following: ... Error is Object reference not set to an instance of an object. ... at Bluethread.SharePoint.StoragePoint.EndPoint.ProviderStoreBinary(Profile scopeProfile, Stream streamContent, Guid blobId, String startFolder, String overrideFolder, String overrideFilename, Int64& fileCompressedSize, BlobInfo blobInfo) at Bluethread.SharePoint.StoragePoint.Profile.ProviderBackupBlob(BlobReference sourceBlobReference) at Bluethread.SharePoint.StoragePoint.TimerJobs.BackupSync.ProcessItem(Object itemData)
How do I purchase additional licenses? (4044588)
I need to purchase additional licenses.
Upgrade Path (4296697)
Upgrading Storagepoint from multiple versions behind N/A <p>The main purpose of this article is to guide end users on the right path the upgrade Storagepoint from multiple version (legacy version) behind.</p>
How to repair your StoragePoint Installation (4313720)
A Repair function may be necessary in some situations, such as if it is being used on a SharePoint farm that is also using Content Matrix. ... 1.For Windows Server 2008, go to the start menu>Metalogix>StoragePoint>StoragePoint Configuration Wizard.
Backup Synchronization failed to find some original BLOB(s) in the primary endpoint. (4362803)
Backup Synchronization looks for blobs on the primary endpoint to be moved to the backup endpoint and cannot be physically located based on the StoragePoint records. ... <p>Backup Synchronization looks for blobs on the primary endpoint to be moved to the backup endpoint and cannot be physically located based on the StoragePoint records.</p>
blob health analizer - cannot change notification settings via powershell. (4362783)
After creating profiles either by PowerShell or UI, cannot modify the notification settings on PowerShell. ... Issue identified as bug/work item 491522 by development and fix will be included in next version of StoragePoint (6.0) No workaround identified by development.
SQL locks on StoragePoint database causing index rebuild job hung. (4316172)
When a SQL Server Database maintenance plan is implemented that includes the rebuilding of indexes and other job for updating statistics jobs get blocked by the locks created by the Content Migrator Timer Job.
STP | Storage Profile settings button is Disabled (4374809)
Storage Profile Button is disabled (greyed out), unable to save changes <p><u><strong>Possible cause</strong></u></p> ... <p>1) Security policy on Internet Explorer is expired and blocking the page loading<br>2) Internet Explorer is no longer supported by Microsoft <br>3) Browser is obsolete/outdated<br><br>** at the moment there is no specific root cause found above are the root cause found based on scenario.</p> <strong><u>Below are possible resolution works for customer that faced the issue</u></strong><br>1) open storage point with the latest browser which include <br>- Mozilla Firefox<br>- Google Chrome<br>- Edge Browser (make sure the browser is using default policy, there are some scenarios of security policy or script preventing the button loads) <br>2) Security Tools should not be blocking or preventing the button module from working.<br>3) Clear the Browser cache and reopen the browser<br><br>
A BLOB Recall Job has been running for a few days but progress still showing as 0%. How to abort the BLOB Recall Job? (4283673)
A BLOB Recall Job has been running for a few days but progress still showing as 0%. ... The BLOB Recall Job can be canceled (hard abort) by following this PowerShell script. ... # get all currently running and scheduled recall jobs
Moving the System Cache contents to a new location (4286001)
This will require an IISRESET and Timer Job Service restart across all WFE servers in the farm. ... <p><img alt="User-added image" height="321" src="https://support.quest.com/metalogix/images/0EM0c000001MWPx5bc76f543f147-Externalization_No.png" width="800"></img></p>
How to resolve issues or add users to your Company's Quest Support Portal account (4249772)
Support Portal account has incorrect information or there are issues logging into the Support Portal. ... There is a need to add a new user to your company's Quest support portal account. ... <p>Contact the Support Admins for all Support Portal issues:</p>
STP| Storage Point HCP Test connection error| Invalid URI: The hostname could not be parsed (4370616)
Getting the error when adding new endpoint with HCP (Hitachi Content Platform) failed with test connection with below error<br>"Problem encountered saving test.dat using this endpoint profile.
Metalogix StoragePoint Site collection on one storage Profile Based on web Application is not externalizing (4373340)
Single Web Application that has multiple site collections in A Storage Profile configured.<br>Externalization is not working on One/some of the site collections in the same Web Application in SharePoint; where one or some site collections in the same Web Application in a sharepoint are working fine.
Metalogix STP | "Key not valid for use in specified state" (4372787)
Getting an error "Key not valid for use in specified state." or "Requested registry access is not allowed." and roll back at the end of the installation or upgrade of the Storage Point. ... Quest Metalogix Storagepoint team has created a script from .NET code to verify the issue.
How to enable MinRole Topology (4372350)
Allows StoragePoint timer jobs to process on servers that by default of SharePoint configuration, do not run timer service instances. ... Checking the box shows the servers in the farm. ... Select the servers where StoragePoint timer services will be allowed to run.
Large log Files found in the Windows Temp folder (4371346)
This is caused by the BHA timer job, saving the logs each time the job runs. ... The logs are saved in the Windows Temp folder, to be more specific, in the following directory: ... C:\Users\servername\AppData\Local\Temp
How to Delete or Retire an Existing Storage or Backup Endpoint (4371258)
<p>Storage endpoints that are associated with a Storage Profile cannot be deleted, and if attempted will return a message like this:<br><img alt="METALO~1_img71" src="https://support.quest.com/technical-documents/image/37a1db3d-cb31-447f-9982-41a912d84209"></img></p>
Could not load file or assembly error on Central Admin page - application servers (4299558)
StoragePoint 5.8 have just been installed in a SharePoint farm consisting of 2 WFE and 2 APP Server. ... While navigating to the Central Administration, the following error is generated. ... Configuration Error Description:
How to manually activate the license for Metalogix StoragePoint? (4322171)
How to manually activate the license for Metalogix StoragePoint? ... In the License Management site, set the "Select Activation Method:" to Manual (License File) ... Enter the License Key information in the "Enter License Key" field and subsequently specify number of "Web Front End Servers in Farm" value (if having more than 1), once completed click on "Generate Activation Data" to generate the value / file for manual activation.
How to Install or Upgrade StoragePoint (4313811)
This KB article will walk through the process of installing Metalogix StoragePoint for the first time in the SharePoint farm or upgrading an existing installation. ... Before proceeding with any install, make sure proper preparation has been completed.
Can Storage profile be switched to Fileshare librarian using the same Content Database (DB) without impacting the externalized content? (4274304)
Can Storage profile be switched to Fileshare librarian using the same Content Database (DB) without impacting the externalized content? ... File Share Librarian is for internalizing documents which are today on a file share into SharePoint by referencing them in SharePoint Libraries.
bluethread.storagepoint.feature.wsp solution shows not deployed. (4313589)
The bluethread.storagepoint.feature.wsp solution shows as not deployed after installing the storagePoint 5.9.0.74 build. ... Uninstall StoragePoint completely from the server. ... After StoragePoint is reinstalled, the deployment issue for bluethread.storagepoint.feature.wsp solution should be resolved (All the web front end servers and app servers should show solution as deployed successfully).
How to check StoragePoint Version? (4268971)
Navigate to SharePoint Central Administration on a web browser. ... The StoragePoint Version should be seen as below.
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