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Scheduled backups do not run even after being successfully created (4237389)
Even after the credentials for scheduled backups have been entered, account is local administrator and tasks are created in windows task scheduler, the scheduled backups do not run. ... <p> </p> ... Verify that the backup job runs on schedule.</p>
Installation fails prematurely due to the database being in a database mirroring session or an availability group (4225806)
The RMAD installation fails prematurely and the following error is logged in the msiexec install log (by running from a command line, msiexec /i "rmad_x64.msi" /L*v RMADInstall.log): ... "The operation cannot be performed on database "RecoveryManager-Reporting-" because it is involved in a database mirroring session or an availability group.
BMR backup transferring slowly to secure storage server (4378509)
When BMR backups are going to the temporary storage before going to Secured Server storage, RMAD opens handful of tcp connections, and we see decent performance for backup transfer. ... However, while going from temporary storage to RMAD secure storage it always just opens one tcp connection and it takes longer time.
How to configure multiple email alert notifications using the GUI and Scripting options? (4378361)
What are the options that are available in the RMAD console to configure single or multiple email alerts? ... You can configure alert options in the "Alerts" tab on each Computer Collection: ... As a prerequisite, you will need to have previously configured an SMTP or OAuth2 server in the "Email" tab on the RMAD Console Settings:
RMAD PowerShell Commands Full Guide (4377753)
List of RMAD PowerShell commands to automate or perform tasks without opening the RMAD console. ... The Recovery Manager for Active Directory Management Shell, built on Microsoft Windows PowerShell® technology, provides a command-line interface that enables automation of backup/recovery-related administrative tasks.
Backup operation fails, Failed to connect to backup agent: Unable to perform request (101). (4215650)
The target computer is busy processing requests started on the computer 'XXXX'. ... Please try again later. ... A previously scheduled backup is still running when the new one tries to start. ... Ensure that more than one scheduled backup is not trying to run at the same time.
Error when running backup: "cannot establish the connection to the backup agent" (4296804)
Error when backing up: "Failed to connect to backup agent: cannot establish the connection to the backup agent" ... Try the following possible solutions: ... Check the scheduled Windows scheduled task passwords.
Microsoft Report Viewer Runtime EOS (4378285)
Microsoft Report Viewer 2015 Runtime -> Ending Support Oct 14, 2025 ... Microsoft Report Viewer 2012 Runtime -> Ending Support Jan 10, 2023 ... The latest RMAD releases depend only on Microsoft Report Viewer 2015 Runtime, which is still supported by Microsoft.
Does RMAD support CyberArk ? (4378236)
An Enhancement request has been submitted to consider an integration with CyberArk in a future release of RMAD.
Scheduled tasks are not created, not changed or require to run as a SYSTEM account (4219541)
Trying to configure the backup schedule from the Computer Collection may result in the task not getting created in Windows Task Scheduler or when entering the credentials for the Schedule account there is an error that the account is not correct or cannot be validated.
Error: "Failed to install backup agent" (4225765)
When trying to backup DCs from another domain, the backups fail with the error: ... "Details access is denied please specify the backup account" ... RMAD cannot communicate with the DCs ... From the RMAD server, using the credentials specified for the agent account, try and access the admin share on the DCs"
How to install the backup agent manually? (4375210)
Is there a way to install the backup agent manually? ... It is possible to install the backup agent manually in your DCs. ... You may try the following steps:<br><br>1- In your DC, run command prompt <strong>as administrator</strong>.<br>2- Copy the <strong>BackupAgent.msi</strong> file from your RMAD installation media to a folder in your DC like for example c:\temp<br>3- In CMD, set or change the directory to the folder in which you copied the file.<br>4- Run <strong>msiexec /i BackupAgent.msi /l*v BackupAgentInstall.log</strong>.
List of AD DS and AD LDS object attributes that RMAD cannot restore. (4353446)
This article lists the AD DS and AD LDS object attributes that cannot be recovered by using the restore methods provided by Recovery Manager for Active Directory. ... The agent-based restore method does not support the recovery of the following attributes:
How to enable diagnostic logging in Recovery Manager for AD (Forest Edition) (4243284)
How to enable diagnostic logging in Recovery Manager for AD (Forest Edition) <div> ... <p><font face="Trebuchet MS" size="2">To enable diagnostic logging in the console follow the below steps:</font></p>
Where to change RMAD credentials for service accounts (4225738)
How to modify the credentials used for RMAD processes in case the password was changed. ... RMAD functionality may be altered when the account username\password stored is changed. ... You will have to manually enter the credentials to restore normal operations.
Cannot create a remote object - Access is denied (4240823)
When attempting to install the online restore agent during an agent-based restore, you receive the following error:<br>Cannot create a remote object - Access is denied.<br>The user is a domain administrator with all the required rights on the domain controller.
What are the steps to configure a gMSA account for use as the backup agent access account, using the minimum permissions model? (4240373)
and add the gMSA account to this group directly</li><li>If using pre-installed agents, uninstall and reinstall the agents. ... This is required to populate the RMAD Backup Operators group SID locally on the DCs</li><li>Configure the collection properties to set the backup agent access account</li></ol>
Logs folder in DC is increasing the size (4378118)
Logs folder in DC is increasing the size. ... Size of logs folder on DC is several GB; the folder path is C:\ProgramData\Quest\Recovery Manager for Active Directory in this folder. ... Can this be deleted?
RMAD supports Windows Server 2025 (4378077)
Other versions of RMAD are still not supported with windows server 2025.</p>
Backup integrity check failed (4376970)
Backups integrity checks process fails for backups configured in the Remote Storage tab when they are stored locally on the domain controllers. ... In the current product architecture, integrity check of backups is always performed on the Recovery Manager Console, even for backups created on a remote storage (in this case, the backup storage account is used).
Read only Access to Recovery Manager for AD (4378036)
Can someone be granted read-only access to Recovery Manager AD (see everything but not actually run backup/restore)? ... Currently, we don't have role-based access in RMAD. ... We have an ER ID listed below for the same.
How to apply the license file to Recovery Manager for AD after the product is already installed (4273582)
The existing license may have expired or a larger license has been purchased and needs to be applied. ... Right-click on the top "Recovery Manager for Active Directory" node and select About ... Click the License tab
Does RMAD Enforce Backup Encryption? (4370298)
Does RMAD enforce backup encryption on every backup? ... RMAD does not enforce backup encryption. ... Instead, it allows you to make a decision if encryption is done or not for every backup taken by RMAD.
Can RMAD create the certificate used for the Communication key? (4377949)
If you do not want to use a self-signed certificate because its venerable to hackers. ... Security concern, if the certificate is compromised, attackers could find a way to penetrate top security systems (Domain Controllers).
Does RMAD require .NET framework? (4377916)
Microsoft .NET Framework version 4.8 or higher is needed on the console system. ... Microsoft .NET 4.8 Requirement: Recovery Manager for Active Directory needs Microsoft .NET 4.8 as a requirement for install.
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