Adding an Azure cloud account fails with the error "Serialized exception information was not found in the database" (4044949)

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Titolo

Adding an Azure cloud account fails with the error "Serialized exception information was not found in the database"
Descrizione

When adding an Azure cloud account, it fails with the the following error:
Serialized exception information was not found in the database
Recovered details are: System.InvalidOperationException: Azure resource manager credentials is invalid. ---> Microsoft.Rest.Azure.CloudException: The client 'xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx' with object id 'xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx' does not have authorization to perform action 'Microsoft.Resources /subscriptions/read' over scope '/subscriptions/'xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx'' or the scope is invalid. If access was recently granted, please refresh your credentials. at Microsoft.Azure.Manegement.ResourceManager.Fluent.SubscriptionsOperations.d__6.MoveNext()
Causa

This error appears when the credentials used to add the Azure Cloud Account do not have the 'Owner' role.
Risoluzione
As an Azure user with administrative privileges, add the 'Owner' role to your web application by doing the following:
1. From the Azure navigation menu, click 'All services'.
2. From the General category, click 'Subscriptions' and then click on your Azure subscription.
3. In the Subscription blade, click 'Access control (IAM)', and then click + Add.
  - The Add permissions dialog box appears.
4. From the Role drop-down menu, 'select Owner'.
5. From the Assign access to drop-down menu, select 'Azure AD user', 'group', or 'application'.
6. From the Select drop-down menu, search for and select the name of your AD web application, and then click Save.
7. Try again to add the Cloud Account after giving the 'Owner' role to the credentials used.

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Prodotto/i:: Rapid Recovery
6.6, 6.5, 6.4

Argomento/i:: How To

Cronologia articoli:: Data di creazione: 4/6/2022
Ultimo aggiornamento: 5/7/2023

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Adding an Azure cloud account fails with the error "Serialized exception information was not found in the database" (4044949)

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