After upgrade vCenter or ESXi host the backups fails with the following errors:
VMWVIM :02168 98 0 190248.510043 Api version of web service is '7.0.1.1'
4 VMWVIM :02168 35 0 190248.510043 Preparing to fetch props for a VM
4 VMWVIM :02168 710 0 190248.510043 GetPropertiesForFirstIteration invoked
1 VMWVIM :02168 98 0 190248.510043 Api version of web service is '7.0.1.1'
4 VMWVIM :02168 711 0 190248.510043 Gonna get first set of properties
0 VMWVIM :02168 29 0 190248.510043 Soap error is (null)
0 VMWVIM :02168 701 0 190248.510043 Failed to get first set of properties: 3 - '(null)'
0 VMWVIM :02168 214 0 190248.510043 Failed to fetch props for a VM
0 VMWSLAVE:02168 205 0 190248.510043 Failed to get VM information from the server
Or
0 VMWVIM :08728 286 0 210113.261153 Invalid pointer obtained for VM config info
The version of the plugin currently installed doesn't support vSphere 7.0. This usually happens after upgrading vCenter or the ESXi hosts to a version that is not supported by the plugin for VMware currently installed.
The plugin for VMware 12.3.3.5 is certified to supports VMware 7.0 up to Update 3c. Please refer to the NetVault Plug-in for VMware 12.3.3.5 - Release Notes and VDDK 7.0.3 Release Notes for more information.
